Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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MARTHA KAY VICKERS

Ft Worth,TX

Summary

Dedicated Sr. Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

28
28
years of professional experience

Work History

Administrative Assistant

Gray Engineering Consultants
Arlington, TX
05.2011 - 03.2014
  • Handled customer inquiries in a timely fashion while maintaining high standards of customer service.
  • Maintained confidential information regarding employees, customers, and business operations.
  • Created and distributed documents, reports, presentations, and correspondence.
  • Provided administrative support to senior management team.
  • Organized and maintained detailed office filing systems.
  • Answered incoming calls from clients and vendors in a professional manner.
  • Processed invoices and payments through an automated system.
  • Resolved customer complaints promptly in a professional manner.
  • Ensured proper handling of sensitive materials by following established policies.
  • Performed research tasks related to departmental projects or initiatives.
  • Provided technical assistance to computer users within the organization.
  • Prepared expense reports for executives using company software programs.
  • Scheduled meetings, appointments, and events for executives.
  • Coordinated travel arrangements for executive staff members.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Scheduled appointments between clients and customers and internal staff members.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Answered questions from customers regarding products and services offered by the company.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Created travel arrangements for senior managers according to their requirements.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Conducted research online using search engines such as Google or Yahoo!
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Scheduled appointments, meetings and events for management staff.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Coordinated appointments, meetings and conferences.
  • Prepared and prioritized calendars and correspondence.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.

Sr. Administrative Assistant

Boeing Electronics
Irving, TX
01.1986 - 04.2009
  • Maintained confidential information regarding employees, customers, and business operations.
  • Conducted interviews with prospective candidates for open positions within the company.
  • Created and distributed documents, reports, presentations, and correspondence.
  • Provided administrative support to senior management team.
  • Assisted with the preparation of budgets and financial statements for upper-level management review.
  • Organized and maintained detailed office filing systems.
  • Developed effective tracking systems to monitor progress on projects with multiple deadlines.
  • Ensured proper handling of sensitive materials by following established policies.
  • Performed research tasks related to departmental projects or initiatives.
  • Managed inventory of office supplies and placed orders as needed.
  • Compiled data from various sources into organized formats for reporting purposes.
  • Prepared expense reports for executives using company software programs.
  • Scheduled meetings, appointments, and events for executives.
  • Coordinated travel arrangements for executive staff members.
  • Compiled data from various sources into organized reports for review by management team.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Facilitated communication between different departments within the organization.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed office supplies inventory and placed orders when necessary.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Created travel arrangements for senior managers according to their requirements.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Conducted research online using search engines such as Google or Yahoo!
  • Produced and distributed memos, newsletters and other forms of communication.
  • Scheduled appointments, meetings and events for management staff.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Education

Associate of Arts -

Southwest Texas Jr. College
Uvalde, TX
05-1968

High School Diploma -

Uvalde High School
Uvalde, TX
05-1966

Skills

  • Minute Taking
  • Mail handling
  • Clerical Support
  • Bookkeeping
  • Check processing
  • Expense Reporting
  • Meeting planning
  • Presentation Design

Accomplishments

  • Received award for organizing Boeing Electronics company picnic. I designed invitations, mailed to employees, distributed tickets, coordinated volunteers for various activities such as dunking booth and bingo.
  • Awarded certificate and monetary award for my organization and assistance in the First Day activities for BAE Systems as our new owner.

Timeline

Administrative Assistant

Gray Engineering Consultants
05.2011 - 03.2014

Sr. Administrative Assistant

Boeing Electronics
01.1986 - 04.2009

Associate of Arts -

Southwest Texas Jr. College

High School Diploma -

Uvalde High School
MARTHA KAY VICKERS