Martha Meza
Lawrenceville,GA
Summary
Dynamic and detail-oriented professional with experience as a Front Desk Medical Receptionist at EyeSouth Partners. Expert in patient scheduling and insurance verification, ensuring compliance with HIPAA regulations. Proven ability to enhance operational efficiency and foster a welcoming environment, contributing to improved patient satisfaction and streamlined appointment management.
Overview
7
7
years of professional experience
Work History
Front Desk Medical Receptionist
EyeSouth Partners
03.2025 - Current
- Greeted patients and managed front desk operations to ensure a welcoming environment.
- Scheduled appointments efficiently, optimizing daily patient flow and minimizing wait times.
- Verified patient information and insurance details for accuracy prior to visits.
- Assisted in maintaining medical records and ensuring compliance with privacy regulations.
- Checked patient insurance, demographic, and health history to keep information current.
Commercial Specialist
AutoZone
10.2018 - 03.2025
- Analyzed market trends to identify opportunities for product promotion and sales growth.
- Collaborated with cross-functional teams to enhance customer service strategies and operational efficiency.
- Developed training materials and conducted sessions for new staff on product knowledge and sales techniques.
- Implemented inventory management systems, improving stock accuracy and reducing discrepancies.
Education
High School Diploma -
Georgia State University
Atlanta, GA01-2027
Skills
- Patient scheduling
- Insurance verification
- Patient registration
- HIPAA compliance
- Telephone etiquette
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Medical Receptionist
EyeSouth Partners
03.2025 - Current
Commercial Specialist
AutoZone
10.2018 - 03.2025
High School Diploma -
Georgia State University