Martha Michelle Medina
Pasadena,TX
Summary
Driven and resourceful administrative professional with 13+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative Assistant position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Executive Assistant/Patient Liason/Front Office Coordinator
Complete Midlife Wellness Center
06.2020 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Used advanced software to prepare documents, reports, and presentations.
- Facilitated training and onboarding for incoming office staff.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Created and managed office systems to efficiently deal with documentation.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Executive Assistant
Complete Women's Care Center
09.2009 - 05.2020
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Answered high volume of phone calls and email inquiries.
- Facilitated training and onboarding for incoming office staff.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Volunteered to help with special projects of varying degrees of complexity.
Education
No Degree - Business Administration
Houston Community College
6815 Rustic St., Houston, TX 7708708.1996
High School Diploma -
Stephen F Austin High School
Houston, TX 06.1996
Skills
- Invoice Processing
- Administrative Support
- Meeting Planning
- Office Management
- Customer Service
- Mail Management
- Technical Support
- Social Media Management
- Database Management
- Staff Management
- Scheduling
- Schedule Management
- Customer Service-Oriented
- Human Resources Management (HRM)
- Excel Spreadsheets
- Multi-Line Phone Proficiency
- Strong Problem Solver
- Training and Development
- Phone Etiquette
Professional References
Available Upon Request
Timeline
Executive Assistant/Patient Liason/Front Office Coordinator
Complete Midlife Wellness Center
06.2020 - Current
Executive Assistant
Complete Women's Care Center
09.2009 - 05.2020
No Degree - Business Administration
Houston Community College
High School Diploma -
Stephen F Austin High School