Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic

Martha Michelle Medina

Pasadena,TX

Summary

Driven and resourceful administrative professional with 13+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative Assistant position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Executive Assistant/Patient Liason/Front Office Coordinator

Complete Midlife Wellness Center
06.2020 - Current
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Answered high volume of phone calls and email inquiries.
  • Used advanced software to prepare documents, reports, and presentations.
  • Facilitated training and onboarding for incoming office staff.
  • Filed paperwork and organized computer-based information.
  • Updated and maintained confidential databases and records.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Created and managed office systems to efficiently deal with documentation.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

Executive Assistant

Complete Women's Care Center
09.2009 - 05.2020
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Answered high volume of phone calls and email inquiries.
  • Facilitated training and onboarding for incoming office staff.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

No Degree - Business Administration

Houston Community College
6815 Rustic St., Houston, TX 77087
08.1996

High School Diploma -

Stephen F Austin High School
Houston, TX
06.1996

Skills

  • Invoice Processing
  • Administrative Support
  • Meeting Planning
  • Office Management
  • Customer Service
  • Mail Management
  • Technical Support
  • Social Media Management
  • Database Management
  • Staff Management
  • Scheduling
  • Schedule Management
  • Customer Service-Oriented
  • Human Resources Management (HRM)
  • Excel Spreadsheets
  • Multi-Line Phone Proficiency
  • Strong Problem Solver
  • Training and Development
  • Phone Etiquette

Professional References

Available Upon Request 

Timeline

Executive Assistant/Patient Liason/Front Office Coordinator

Complete Midlife Wellness Center
06.2020 - Current

Executive Assistant

Complete Women's Care Center
09.2009 - 05.2020

No Degree - Business Administration

Houston Community College

High School Diploma -

Stephen F Austin High School
Martha Michelle Medina