Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Martha P Ruiz

Newhall,CA

Summary

Proven banquet waiter and senior deli clerk with a track record of enhancing customer satisfaction at Sherwood Country Club and Gelsons Super Markets. Leveraged exceptional customer service and food safety skills to resolve issues promptly and increase sales. Demonstrated strong teamwork and adaptive problem-solving abilities, significantly improving event and service efficiency.

Overview

17
17
years of professional experience

Work History

Banquet Waiter and Cashier

Sherwood Country Club
10.2021 - Current
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.
  • Executed synchronized meal service simultaneously serving multiple guests.
  • Increased banquet efficiency by collaborating with the event planning team to ensure smooth operations.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Senior Deli Clerk

Gelsons Super Markets
10.2007 - 07.2018
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Expanded product offerings based on customer feedback, introducing new items that increased sales significantly.
  • Assisted in training new deli clerks, sharing best practices and providing ongoing support.
  • Prepared custom orders for customers, consistently meeting their specific preferences while adhering to high quality standards.
  • Demonstrated versatility by working effectively in various roles within the deli department as required.

Education

Yes -

Universidad De Guadalajara
Mexico
06.1989

Skills

  • Strong teamwork
  • Exceptional customer service
  • Food safety
  • Adaptive problem solving
  • Cash handling
  • Flexible schedule availability
  • Proper food handling
  • Professional appearance
  • Carrying trays
  • Table setting

Languages

Spanish
Native or Bilingual

Timeline

Banquet Waiter and Cashier

Sherwood Country Club
10.2021 - Current

Senior Deli Clerk

Gelsons Super Markets
10.2007 - 07.2018

Yes -

Universidad De Guadalajara

Similar Profiles

CREATE PROFILE
Martha P Ruiz