Marthina Wardlaw
Sr. Office Administrative Assistant
Georgetown,South Carolina
Summary
Hardworking and focused Sr.Office Administrative Assistant offering excellent communication, planning and prioritization skills demonstrated through over 9 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets and a variety of different database tools. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
9
9
years of professional experience
Work History
HR Generalist
Greedy Gals Trucking Company LLC
Conway, SC
01.2021 - Current
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Conserved time and improved workflows by handling special projects and emergency solutions.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Secured company/ trucker contracts within 5-7 day time period
- Managed up to 15 different truckers at 1 time
- Secured 2 of biggest contracts within company
- Proficient in TMS
Business Owner/Operator
Cracked Organics LLC
Georgetown, United States
05.2019 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Consulted with customers to assess needs and propose optimal solutions.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals by 20%.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Input income and expense details into database to track business finances and address variances.
- Implemented plan to ship more orders out within shorter timeframe
- Created and monitored promotional approaches to increase sales and profit levels.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Devised processes to boost long-term business success and increase profit levels.
Administrative Clerk
ITAX Solutions
Myrtle Beach, SC
12.2017 - 03.2022
- Answered multi-line phone system and transferred callers to appropriate department or staff members.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Entered data into Corptax
- Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Generated documents necessary for internal meetings.
- Demonstrated excellent customer service skills by assisting marketing department in promotional activities and campaigns
- Managed over 50 calls per day
Education
MIG/TIG Welding -
Carolina Welding College
Andrews03.2016
Medical Assisting Certification - Medical Assisting
OCC
Georgetown10.2011
GED -
Howard Adult Center
Georgetown2001
Skills
- Industry-Specific HR Regulation
- Procedures Compliance
- Employment Recordkeeping
- Human Resources Management Systems
- Business administration
- Staff Management
- Strategic planning
- Contractor negotiations
- Strategic marketing
- Operations management
- Proficient communicator
- Tactical planning
- Business process optimization
- Contract management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HR Generalist
Greedy Gals Trucking Company LLC
01.2021 - Current
Business Owner/Operator
Cracked Organics LLC
05.2019 - Current
Administrative Clerk
ITAX Solutions
12.2017 - 03.2022
MIG/TIG Welding -
Carolina Welding College
Medical Assisting Certification - Medical Assisting
OCC
GED -
Howard Adult Center
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