Summary
Overview
Work History
Education
Skills
QUALIFICATIONS
Timeline
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MARTHINE LEGENORD

DELRAY BEACH,FLORIDA

Summary

Seeking a position within accompany that will allow me to utilize and enhance my skills to provide an opportunity for advancement

Overview

10
10
years of professional experience

Work History

MEAT CLERK, BAKERY CLERK, FLOATER

Fresh Market Inc.
08.2013 - 03.2016
  • Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Prepared and packaged meat products by cutting and grinding meat to customer specifications.
  • Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
  • Used strong communication skills to address customer inquiries or concerns promptly and professionally.
  • Worked closely with supervisors to address any discrepancies found in inventory counts or order fulfillment processes immediately.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
  • Assisted customers with special requests and provided information on various cuts of meat, cooking techniques, and recipes.
  • Ensured freshness of products by monitoring inventory levels and maintaining proper storage conditions.
  • Restocked products based on available inventories and customer demands.
  • Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
  • Used proper sanitation and food safety techniques to prevent food contamination and illness.
  • Utilized problem-solving skills when faced with equipment malfunctions or other unexpected challenges within the department operations effectively.
  • Contributed to waste reduction efforts by accurately weighing, pricing, and labeling products for sale.
  • Handled high volume orders while maintaining accuracy in transactions for smooth customer experiences during busy periods.
  • Contributed to positive store reputation through friendly customer interactions and attention to detail in all aspects of meat department operations.
  • Increased sales through effective merchandising, product rotation, and attractive displays.
  • Enhanced customer satisfaction by providing knowledgeable and efficient service in the meat department.
  • Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
  • Participated in ongoing training opportunities to enhance knowledge of meat products and improve job performance continuously.
  • Achieved greater customer loyalty through consistent delivery of exceptional service tailored to individual preferences or dietary requirements.
  • Demonstrated adaptability in meeting changing store needs during peak times or unforeseen circumstances.
  • Performed quality checks on incoming shipments to ensure adherence to company guidelines for freshness and quality standards.
  • Supported store-wide goals through cross-departmental collaboration and teamwork initiatives.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

BAKERY CLERK

PUBLIX SUPERMARKET
09.2006 - 11.2009
  • Attend to and solving any problems customers might have
  • Baked and packaged the products, preparing setups
  • Decorated cakes and pastries filled the dessert case
  • Answered telephone inquiries from customers and stores regarding the status of units and service issues
  • Posses effective communication skills, and work well with others at all levels
  • Assisted customers with returns

HOSTESS

TOO JAY’S
02.2006 - 07.2006
  • Greeted guests escort them to tables and provide menus
  • Supervised and coordinated activities of the dining room personnel to provide fast and courteous service to patrons
  • Inspect dining room serving stations for neatness and cleanliness and requisitions table linens and other dining room supplies for tables and serving stations
  • Demonstrated knowledge of daily specials

Education

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PALM BEACH STATE COLLEGE
LAKE WORTH, FLORIDA
07.2006

High School - undefined

ATLANTIC HIGH SCHOOL
DELRAY BEACH, FLORIDA
05.2004

Skills

  • Basic computer skills
  • Microsoft word
  • Microsoft access
  • Microsoft excel
  • Microsoft research
  • Speak Creole fluent, read and write basic
  • Stocking and shelving
  • Flexible schedule
  • Bakery equipment knowledge
  • Customer satisfaction
  • Cleanliness standards
  • Customer inquiries
  • Workplace safety
  • Food safety
  • Special order handling
  • Cash register operation
  • Customer needs assessment
  • Performance improvement
  • Labeling accuracy
  • Customer transactions
  • Display case setup
  • Bakery display preparation
  • Food running
  • Portion control
  • Sales transactions
  • Friendly and outgoing
  • Cleaning and sanitizing
  • Verbal and written communication
  • Menu item pricing

QUALIFICATIONS

  • Excellent organizational skills with the ability to learn quickly
  • Provided a high level of customer service and client relations base on outstanding communication and interpersonal skills
  • Assisted with new employees training including store policies services, financing options and register operations
  • Provide as a customer advocate at all times and to all levels of the company
  • Worked effectively under limited supervision and in a cohesive team environment
  • Performed under pressure in a fast-paced environment
  • Profound ability to multitask
  • Excellent ability to understand and carry out instructions tactfully
  • Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations
  • Focused and committed to excellence through positive results and customer satisfaction

Timeline

MEAT CLERK, BAKERY CLERK, FLOATER

Fresh Market Inc.
08.2013 - 03.2016

BAKERY CLERK

PUBLIX SUPERMARKET
09.2006 - 11.2009

HOSTESS

TOO JAY’S
02.2006 - 07.2006

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PALM BEACH STATE COLLEGE

High School - undefined

ATLANTIC HIGH SCHOOL
MARTHINE LEGENORD