Marthita Aldana
Riverside,CA
Summary
Results-driven Administrative Assistant with expertise in customer service and data entry. Proficient in streamlining filing systems and optimizing workflows to enhance office efficiency. Strong ability to foster relationships with clients and deliver exceptional administrative support.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
The High Road Program
09.2024 - Current
- Enhanced meeting efficiency through effective scheduling for staff and stakeholders.
- Ensured compliance and accuracy in program documentation preparation and processing.
- Implemented streamlined filing systems, improving office operations and information access.
- Facilitated client communication by responding promptly to inquiries and providing information.
- Managed multi-line phone system, routing calls and greeting visitors professionally.
- Protected sensitive information by adhering to privacy policies and secure filing protocols.
Project Coordinator
A and S Construction Inc.
06.2017 - 10.2024
- Ensured timely project completion by coordinating schedules and managing deliverables.
- Enhanced team communication through comprehensive project documentation and updates.
- Facilitated collaboration by organizing regular meetings to address project challenges.
- Maintained project timelines by effectively managing deadlines and adjusting workflows.
- Supervised project delivery by prioritizing tasks and delegating assignments efficiently.
- Improved client satisfaction by providing timely updates and transparent communication.
Health Care Coordinator
Pacific Dental Services
07.2021 - 02.2023
- Optimized clinic workflow by coordinating patient appointments and managing schedules.
- Enhanced patient data retrieval efficiency by assisting with new electronic health records.
- Ensured seamless communication among dental teams regarding patient care and treatments.
- Trained new staff on procedures and software to boost team performance.
- Educated patients on conditions and addressed questions about treatment outcomes.
- Increased patient satisfaction by coordinating timely and efficient healthcare services.
Administrative Assistant / Case Manager
School Ten, Inc.
06.2014 - 06.2017
- Optimized time management by coordinating schedules and managing calendars effectively.
- Enhanced efficiency by streamlining office procedures and reducing administrative turnaround times.
- Ensured easy document access through maintained comprehensive filing systems and organizational standards.
- Fostered professional relationships, promoting a positive work environment through effective communication.
- Improved document retrieval by organizing files and archiving outdated records systematically.
- Minimized workflow disruptions by proactively managing office supply inventory and ordering essentials.
Education
GED -
Orange Coast College
Costa Mesa, CASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Dedicated team player
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
The High Road Program
09.2024 - Current
Health Care Coordinator
Pacific Dental Services
07.2021 - 02.2023
Project Coordinator
A and S Construction Inc.
06.2017 - 10.2024
Administrative Assistant / Case Manager
School Ten, Inc.
06.2014 - 06.2017
GED -
Orange Coast College