Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over 13 years of related experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Correctional Officer
Texas Department Of Criminal Justice
10.2022 - Current
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Monitored surveillance equipment to detect and prevent unauthorized activities.
Search cells, inmates, and common areas of inmates to identify and confiscate contraband and other prohibited items.
Transported inmates to and from court hearings, medical appointments and other locations.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Cardiovascular Program Registrar
CHI ST. JOSEPH REGIONAL HEALTH CENTER
10.2017 - 09.2022
Organized, reviewed, and filed paperwork for secure recordkeeping.
Greeted every patient with personable approach and provided knowledgeable service.
Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Retrieved medical data for physicians and patients.
Daily use of Meditech, EMR systems, ECW scheduling, PICIS, and ER system.
Unit Secretary/Patient Care Tech
CHI ST. JOSEPH REGIONAL HEALTH CENTER
08.2009 - 10.2017
Order entry in multiple hospital platforms to include ER physician orders, hospital admission orders and ensuring all ER discharges were appropriately closed out of the system.
Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
Accurately faxing, scanning, and filing documents associated with the hospital visit.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.