I am a an outgoing professional who is service minded and team focused. I have exceptional organizational skills and can provide the highest standards of service to my clients, students, or customers. I enjoy people immensely and am excellent at establishing a friendly familiar face that makes my clients, students and customers that I work with want to come back.
Overview
28
28
years of professional experience
Work History
Counselor
Butte College
Oroville, CA
08.2002 - Current
As an EOPS, Extended Opportunity Programs and Services Counselor, I provided academic, career, and personal counseling to new and continuing Butte College students. Some of my duties and responsibilities included providing counseling, registration help, advisement, articulation, orientation, recruitment and outreach activities, development of student educational plans, conducting group counseling, assisting students with transfer procedures, interpreting career assessments, teaching orientation courses, and following up with each student on my caseload each semester.
Social Worker
Family Solutions Foster Family Agency
Chico, CA
01.2001 - 12.2002
I worked as a masters level social worker for a local foster family agency. I was an advocate for foster children and was assigned to particular children and foster families locally. It was my job to maintain my caseload and properly oversee placed foster children in loving, caring, safe environments until the reunification with biological parents can happen. I maintained foster family agency files and quarterly reports to Butte County courts and Butte County social services for an accurate update of each child. I conducted home visits on a weekly basis. Conducted discharge planning on each foster child and prepared an accurate termination report of their time at their family solutions foster family home.
Instructional Paraprofessional
Butte County Office Of Education
Chico, CA
01.1998 - 06.2001
I provided classroom and individual support throughout planned instruction and individual lessons. I worked with students with developmental disabilities. I delivered instruction individually and in small groups while evaluating individual student needs and assessed academic and social situations to address challenges and goals. I offered students personalized educational, behavioral and emotional support. I enjoyed maintaining focused, inclusive and supportive learning environments for all children I was assigned to. I evaluated individual student needs and assessed academic and social situations to address challenges and goals.
Front Desk /Membership Associate
Chico Sports Club
Chico, CA
Greeted Chico Sports Club members with a smile and kind words while at the front desk and checked them into the club. I answered phones to respond to customer inquiries and transferred calls to appropriate club members. I handled payment processing and provided customers with receipts and proper membership bills and change. I always delivered friendly and knowledgeable support to current and prospective members. I trained newly hired employees on front desk procedures and business operations. I addressed and welcomed large volume of members to Chico Sports Club each day I worked. This helped improve overall customer service and engagement. I greeted incoming guests warmly, gave tours of the club and shared information on policies and amenities.
Server/Restaurant Waitress
Applebee's Grill + Bar
Chico, CA
06.1997 - 02.1998
As a server I took orders for customers, answered questions and recommended specials, and desserts to increase restaurant profits. I collaborated with our host/hostess, bus person and cook to serve up food and beverage options. I prepared salads, appetizers and garnishes to assist kitchen staff. I Arranged place settings with fresh tablecloths, tableware and centerpieces to create appealing tables. Most of all I enjoyed working with people and making them happy and satisfied when they left, so that they were a returning customer.
Education
Master of Science - Educational Counseling
National University
La Jolla, CA
06.2001
Bachelor of Arts - School Psychology
California State University, Chico
Chico, CA
06.1999
Associate of Arts - Liberal Arts And General Studies
Dominican University of California
San Rafael, CA
1995
High School Diploma -
Eureka High School
Eureka, CA
1993
Skills
Great interpersonal skills
Excellent time management
Fantastic organizational skills
Enjoys establishing relationships with customers/clients/students
Worked with many students to help plan life goals and watched them succeed
Team player
Enjoys working with other coworkers/staff members
Timeline
Counselor
Butte College
08.2002 - Current
Social Worker
Family Solutions Foster Family Agency
01.2001 - 12.2002
Instructional Paraprofessional
Butte County Office Of Education
01.1998 - 06.2001
Server/Restaurant Waitress
Applebee's Grill + Bar
06.1997 - 02.1998
Front Desk /Membership Associate
Chico Sports Club
Master of Science - Educational Counseling
National University
Bachelor of Arts - School Psychology
California State University, Chico
Associate of Arts - Liberal Arts And General Studies