Marti W

Customer-focused Compliance Analyst and Backup Specialist with over 5 years of experience in data analysis, regulatory compliance, and enterprise-level technical support. Adept at conducting in-depth investigations, generating detailed compliance reports, and collaborating with cross-functional teams to ensure adherence to internal policies and industry regulations. Proven expertise in identifying trends, optimizing business processes, and managing backup and recovery operations using Commvault, with a strong emphasis on data security and operational continuity. Skilled in Active Directory management, technical troubleshooting, and investigative reporting. Certified in CompTIA CySA+, Security+, and CSAP, with a solid understanding of security monitoring tools including Splunk, SiteScope, and AWS CloudWatch. Proficient in managing and protecting data systems, administering user accounts, and supporting IT infrastructure in fast-paced environments. Experienced with ServiceNow and Remedy ticketing systems, and well-versed in Microsoft 365 administration. Known for delivering clear communication, maintaining comprehensive documentation, and approaching challenges with a balance of technical precision and a service-oriented mindset.