MARTICIA CAIN
Austell ,GA
Summary
To obtain position as an administrative representative utilizing the academic training, skills and experience acquired through my course work and previous job experiences.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Recruiting Coordinator
AIT Worldwide Logistics
02.2022 - Current
- Operated and maintained applicant tracking and candidate management systems.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Reached out to qualified referral candidates to obtain applications.
- Scheduled and conducted interviews each week.
- Coordinated incoming job requisitions and applications.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Lead Dispatcher
Gresham Transportation
10.2019 - 03.2020
- Take client calls and communicated issues with drivers and dispatch supervisors
- Monitored radio, telephones and on -road provision
- Monitored and complete driver sign in and out daily
- Assigned trips to drivers
- Participated in analysis and review of operating performance
- Noted closed and or late starting routes.
- Sent out drivers to assist [Number] hourly callers based on locations, needs and worker availability.
- Evaluated and adjusted over routes based on daily needs, available workers, traffic hazards, and weather conditions.
- Managed dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
Driver Recruiter
Navajo Express
04.2019 - 08.2019
- Pre- Screened incoming driver candidate applications
- Make/receive 100 + outbound/inbound calls
- Conduct phone interview with applicants to qualify the applicant
- Conduct background investigations to properly verify the qualifications of the applicant
- Follow up with applicants to advise them of the progress of their application
- Scheduling approved applicants to attend New Hire Orientation
- Documenting all recruiting activity and status of application in Tenstreet (ATS)
- Follow up with drivers after orientation and being hired to ensure smooth transition onto their new position schedulingapproved applicants to attend New Hire Orientation
- Provide feedback weekly on lead numbers and quality
SROD Tracing Specialist
Capital Transportation Solutions
06.2018 - 12.2018
- Audit transit updates and information provided via carrier websites
- Update and maintain shipping records in company databases (i.e
- SOD, Broker Pro, etc.)
- Assist with customer issues and inquiries
- Provide problem-resolution escalation when necessary
- Act as a liaison between customers, carriers and customer service representatives
- Assist in establishing and maintaining relationships with potential and existing SOD Customers
- Perform other duties as assigned by management.
Dispatcher
Lanier Parking Solutions, Kennestone Hospital
11.2015 - 10.2017
- Monitored the parking garage
- Assisted customers with any questions or issues
- Resolved any parking equipment related issues
Dispatcher Assistant
CourierNet, Inc
09.2013 - 10.2014
- Received and entered phone and fax orders
- Handle customer complaints and concerns in a professional manner
- Communicated with customers when necessary to advise shipments delay and/or information
- Received and entering phone and fax orders
- Processed changes or cancellations to delivery orders
- Assisted in monitoring progress of delivery routes throughout the southeast region
Customer Service Dispatcher
01.2011 - 05.2012
- Received and entered phone and fax orders
- Handle customer complaints and concerns in a professional manner
- Communicated with customers when necessary to advise shipments delay and/or information
- Received and entering phone and fax orders
- Processed changes or cancellations to delivery orders
- Assisted in monitoring progress of delivery routes throughout the U.S
- And Canada
- Assisted in tracking returned product, and short shipments.
Compliance Specialist
Courier Express
01.2008 - 03.2009
- Processed driver qualification files and audited driver logs
- Coordinated background checks, drug screening and application review
- Assisted safety and compliance manager in related issues and protocol
Safety Secretary
FEDEX National LTL, Freight, Shipping Carrier
01.2004 - 10.2007
- Conducted driver orientation training courses offered by the safety department
- Processed background investigations reports, verify previous employment, order reports
- Organized driver files to comply with the US Department of Transportation regulations
- Performed all safety related functions including log retraining, annual reviews
- Assisted safety supervisor with the hiring process through data analysis
Receptionist
On Time Service, Mortgage Brokerage
01.1999 - 01.2004
- Answered phones and directed calls to the appropriate extensions
- Responded to email or fax inquires
- Managed mail and client traffic
- Drafted correspondence for individual managers
- Performed various clerical duties such as mailing, data entry etc.
Education
High School Diploma -
Alonzo A. Crim Comprehensive High School
Atlanta, Georgia06.2000
Skills
- Human Resource (10 years) Interview (10 years) Talent Acquisition (10 years) HR Sourcing (10 years) ATS (10 years) Management (10 years
Certification
- Talent Acquisition Certificate (Coursera) - 2023
Timeline
Recruiting Coordinator
AIT Worldwide Logistics
02.2022 - Current
Lead Dispatcher
Gresham Transportation
10.2019 - 03.2020
Driver Recruiter
Navajo Express
04.2019 - 08.2019
SROD Tracing Specialist
Capital Transportation Solutions
06.2018 - 12.2018
Dispatcher
Lanier Parking Solutions, Kennestone Hospital
11.2015 - 10.2017
Dispatcher Assistant
CourierNet, Inc
09.2013 - 10.2014
Customer Service Dispatcher
01.2011 - 05.2012
Compliance Specialist
Courier Express
01.2008 - 03.2009
Safety Secretary
FEDEX National LTL, Freight, Shipping Carrier
01.2004 - 10.2007
Receptionist
On Time Service, Mortgage Brokerage
01.1999 - 01.2004
High School Diploma -
Alonzo A. Crim Comprehensive High School