Summary
Overview
Work History
Skills
Timeline
Generic

Martide Dessin

East Orange,NJ

Summary

Motivated and efficient Housekeeping specializing in Hotel cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes. Dependable Housekeeping Room Attendant committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards. Customer-oriented Housekeeping Room Attendant coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results. Dedicated student interested in applying excellent communication and interpersonal skills to a Room Attendant role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

10
10
years of professional experience

Work History

Housekeeping Room Attendant

Embassy Suites
Parsippany, NJ
01.2017 - 12.2023
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Organized storage areas for efficient access to materials and supplies.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Replaced dirty linens with clean items according to established standards of quality control.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Operated shampooer and vacuum cleaner to clean rugs, carpets and upholstered furniture.
  • Swept and damp-mopped private stairways and hallways.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Removed trash, recycling and linens from rooms to transport to designated areas.
  • Communicated with maintenance team on damages to repair.

Housekeeping Room Attendant

Double Tree Hotel By Hilton
Newark, NJ
06.2014 - 12.2016
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Performed deep cleaning tasks such as shampooing carpets or steam cleaning furniture.
  • Sorted and counted linens and organized in storage areas.
  • Furnished guests with clean linens and supplied rooms with toiletries.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Followed safety procedures when using chemical cleaners and power equipment.
  • Reported damage or theft of hotel property to management.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.

Skills

  • Window Cleaning
  • Vacuuming and Sweeping
  • Washing Windows
  • Guest Relations
  • Polishing Surfaces
  • Supply Stocking
  • Customer Inquiry and Response
  • Housekeeping
  • Staff Training
  • Deep Cleaning Protocols
  • Cleaning Methods
  • Floor Vacuuming
  • Health Standards Compliance

Timeline

Housekeeping Room Attendant

Embassy Suites
01.2017 - 12.2023

Housekeeping Room Attendant

Double Tree Hotel By Hilton
06.2014 - 12.2016
Martide Dessin