Martiece Cater
Lynwood,Illinois
Summary
Proven track record in enhancing outdoor spaces and customer satisfaction, as demonstrated at Lilyah and Lilah Landscaping. Specializes in landscape maintenance and design, coupled with exceptional customer service skills. Increased client retention by 20% through innovative solutions and efficient problem-solving. Highly adept at managing tasks and teams to deliver outstanding results in fast-paced environments.
My goal in today's society is to ensure both great customer customer care and providing the best service to my ability.
Overview
7
7
years of professional experience
Work History
Landscaping Laborer
Lilyah and Lilah Landscaping
06.2020 - Current
• Racking
• Mowing
• Edging
• Sweeping
• Gardening
• Laying rocks and mulch
• Pulling weeds
• Digging
• Cut trees
• Handling customer service
• Answering Phone calls
• Assisting the community
Warehouse Worker
Nexus Staffing Inc.
08.2020 - 08.2023
• Stacking supplies
• Cleaning
• Organizing and sorting pallets
• Ensuring customer satisfaction in my work area
Server
Steak N Shake
06.2018 - 10.2019
- Cleaning tables
- Washing dishing
- Sweeping
- Mopping
- Handling customer service
- Waiting tables
- Stocking
- Open and closed store
- Cooked
- Cashier/Handling money
General Laborer
Elite Staffing
03.2019 - 09.2019
• Packing
• Lifting heavy objects
• Sorting
• Cleaning my station and area
• Organizing products
• Handling food products
• Making Food products
Delivery Courier
DoorDash
05.2017 - 08.2019
• Driving
• Transporting goods and services
• Handling customer service
• Food handler
• Managing online orders
• Answering customers requests
Education
N/A - General Studies
Hillside Academy
Bolingbrook, ILN/A - General Studies
Bolingbrook High School
Bolingbrook, ILSkills
- Sod Laying
- Heavy Equipment Operation
- Seasonal maintenance
- Irrigation Systems
- Snow Removal
- Landscape design
- Lawn Care
- Grounds Maintenance
- Staff Management
- Stonework
- Customer Service
- Residential Landscaping
- Maintaining equipment
- Seasonal Planting
- Outdoor installations
- Physically Fit
- Landscaping plans
- Using hand tools
- Machine Safety Practices
- Landscape maintenance
- Plant Knowledge
- Garden maintenance
- Heavy Lifting
- Weeding gardens
- Watering lawns and trees
- Flexible and Adaptable
- Cooking
- Food Running
- Customer Engagement
- Drive-Thru Operations
- Food Preparation
- Health Code Compliance
- Salesmanship
- Cash Handling
- Cleaning
- Performance Improvement
- Time Management
- Visual Communication
- Safety
- Problem-Solving
- Order delivery practices
- Taking Orders
- Integrity and Honesty
- Problem Resolution
- Basic Math
- Multitasking
- Verbal Communication
- Decision-Making
Timeline
Warehouse Worker
Nexus Staffing Inc.
08.2020 - 08.2023
Landscaping Laborer
Lilyah and Lilah Landscaping
06.2020 - Current
General Laborer
Elite Staffing
03.2019 - 09.2019
Server
Steak N Shake
06.2018 - 10.2019
Delivery Courier
DoorDash
05.2017 - 08.2019
N/A - General Studies
Hillside Academy
N/A - General Studies
Bolingbrook High School