Martin Acosta
Denver
Summary
Dynamic and results-driven professional with extensive experience as a Class B CDL Driver at the City and County of Denver. Proven expertise in DOT regulations compliance and exceptional customer service. Strong multitasking abilities and teamwork skills, contributing to enhanced operational efficiency and safety in high-pressure environments.
Overview
14
14
years of professional experience
Work History
Class B CDL Driver
City and County of Denver
06.2019 - Current
- Delivered exceptional customer service, addressing concerns promptly and professionally.
- Demonstrated strong knowledge of DOT regulations, maintaining compliance at all times.
- Reduced vehicle downtime through proactive maintenance coordination with fleet management personnel.
- Upheld a clean driving record throughout tenure as Class B CDL Driver, reflecting commitment to safe driving practices.
- Contributed to team success by providing backup support for fellow drivers during peak periods or absences.
- Collaborated with dispatchers for efficient scheduling and prompt issue resolution.
- Ensured accurate record-keeping with diligent completion of driver logs and paperwork.
- Maintained vehicle safety by conducting thorough pre-trip and post-trip inspections.
- Displayed excellent map reading skills, ensuring accurate navigation during trips without GPS assistance.
- Clearly and effectively communicated with other drivers and dispatch via radio.
Supervisor
Mile Hi Foods
03.2011 - 06.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Education
High School Diploma -
Abraham Lincoln High School
Denver, CO05-2005
Skills
- Air brake endorsement
- Safe driving practices
- Multitasking
- Trip planning efficiency
- Defensive driving techniques
- Accident prevention strategies
- Vehicle inspection
- Logbook maintenance
- DOT regulations compliance
- Map reading expertise
- Teamwork and collaboration
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Class B CDL Driver
City and County of Denver
06.2019 - Current
Supervisor
Mile Hi Foods
03.2011 - 06.2019
High School Diploma -
Abraham Lincoln High School
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