Martin Aird
Greensboro,NC
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Middle Mile Warehouse Operations Manager
Wayfair
Greensboro, NC
02.2022 - 05.2024
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
- Created an open line of communication between warehouse staff members and upper management, fostering transparency across all levels within the organization.
- Conducted regular performance evaluations for staff members, fostering a culture of growth and continuous improvement.
- Developed strong relationships with suppliers and transportation partners, fostering collaboration and improving overall supply chain efficiency.
- Optimized order picking processes, leading to faster fulfillment times and improved customer experience.
- Collaborated with cross-functional teams to ensure timely delivery of products and customer satisfaction.
- Ensured compliance with federal regulations regarding hazardous materials handling procedures when applicable within the warehouse setting.
- Directed the recruitment process for new hires, building a strong team committed to operational excellence in the warehouse environment.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Middle Mile Warehouse Supervisor
Wayfair
Greensboro, NC
12.2019 - 02.2022
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Assigned tasks to team members to complete within designated time frames.
Middle Mile Warehouse Team Lead
Wayfair
Greensboro, NC
08.2018 - 12.2019
- Trained employees on equipment operation and safety protocols.
- Supervised warehouse operations by managing employees during shifts.
- Collaborated with cross-functional teams to ensure timely coordination of shipments, achieving smoother operations overall.
- Maintained high employee morale by fostering a positive work atmosphere and addressing concerns promptly as they arose.
- Improved order accuracy through diligent quality control checks and thorough communication with team members.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Optimized picking routes for faster order fulfillment while minimizing errors in the process.
- Oversaw the receipt of inbound shipments, ensuring accurate documentation and timely distribution of goods to appropriate locations within the warehouse.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Oversaw daily operations and shipping and handling processes.
- Acted as liaison between company departments and warehouse teams.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Kept work areas neat, clean and free from debris.
- Safely and securely loaded items to prevent damage during transport.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
GED -
Theodore Roosevelt High School
The Bronx, NY06.1994
Skills
- Warehouse Layout
- Shipping and receiving
- Order Fulfillment
- Waste Reduction
- Warehouse optimization
- Delegating Work
- Workflow Coordination
- Problem-Solving
- Loading and unloading
- Customer care
- Heavy Lifting
- Collaborative Teamwork
- Warehouse Operations
- Order picking and processing
- Team Building and Leadership
- Inventory and Stocking
- Employee Safety
- Team coaching
- Forklift Operations
- Coaching and Motivation
- Conflict Resolution
- Hiring and Training
- Operations Management
- Documentation
- Goal Setting
- Warehouse Logistics
- Staff Management
- Mentoring and training
- Staff Supervision
- Operations Planning
- Employee Scheduling
- Skilled in Microsoft, Word Doc, Excel
- Performance Evaluations
- Workforce Management
- Critical Thinking
- Warehouse Organization
- Decision-Making
- Daily Operations Management
Certification
Commercial Driver's license
Forklift Certified
Timeline
Middle Mile Warehouse Operations Manager
Wayfair
02.2022 - 05.2024
Middle Mile Warehouse Supervisor
Wayfair
12.2019 - 02.2022
Middle Mile Warehouse Team Lead
Wayfair
08.2018 - 12.2019
GED -
Theodore Roosevelt High School