Martin Arambula

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
• Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
• Performed troubleshooting tasks on faulty hardware components related to door locking mechanisms or card reader devices, minimizing downtime due to technical issues.
• Enhanced security by installing and maintaining CCTV systems in various locations.

Installed Directv services for both residential and commercial clients. Installation included contacting customer to ensure work order was created correctly and if notifying it to customers needs.

Completed a site survey with the customer to ensure cabling and installation was completed to customers standards.

Maintained inventory to ensure all necessary equipment to complete installations and trouble work orders.

Educate and train customer with system functions and features.

Assist site manager with inventory and routing when he needs to take time off.

Installed new Directv and Lifeshield systems, managed configuration and delivered end user training.

Maintained a high level of safety when using hand and power equipment for measuring, testing and drilling of various types of installations. 

Maintained a high level of inventory so as to safe guard expensive equipment and tools.

Performed sight surveys with customers to maintain a high customer satisfaction rating.

Gathered evidence, processed crime scenes and questioned witnesses and suspects.

Gathered preliminary investigation information as a first responder to crimes on base.

Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.

Protected the lives and property of US Army military installations.

Monitored entrance activities, controlled traffic and responded to emergencies on the base.