Focused Project Manager adept at planning, directing and maintaining continuous operations. Experienced in directing employees and keeping efficient production in accordance with quality standards. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sergeant
Florida Army National Guard
12.2012 - Current
Responsible for equipment valued over $250,000.
Responsible for leading and training a team of 24 Soldiers.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Senior VP of Operations
Monogram Windows & Doors
06.2021 - 12.2022
Managed large-scale projects, ensuring timely completion within budget constraints.
Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.
Fostered a culture of continuous improvement within the organization by implementing best practices in operations management and providing ongoing training for staff members.
Instituted risk management protocols to proactively address potential issues before they escalated into major problems affecting business operations or customer satisfaction levels.
Cultivated strong vendor relationships, enabling effective negotiation on pricing and terms for better cost control.
Mentored team members on best practices in operations management, fostering a culture of continuous learning and growth within the organization.
Developed cross-functional teams to foster collaboration, resulting in increased productivity and performance.
Collaborated with sales and marketing teams to develop strategic plans that align with company objectives, driving revenue growth while minimizing operational complexities.
Implemented an effective workforce planning strategy, balancing staffing needs with budgetary constraints while maintaining optimal employee engagement levels.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Interacted well with customers to build connections and nurture relationships.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Trained and guided team members to maintain high productivity and performance metrics.
Reported issues to higher management with great detail.
Director of Construction
Monogram Windows & Doors
12.2020 - 06.2021
Reduced construction costs through effective budgeting and negotiation with suppliers.
Developed comprehensive project plans to ensure efficient allocation of resources and adherence to deadlines.
Conducted post-project evaluations to identify areas of improvement for future projects.
Optimized resource usage by strategically allocating personnel, equipment, materials, and subcontractor services across various projects as needed.
Consistently delivered high-quality workmanship by setting performance standards based on industry best practices and closely monitoring team adherence.
Improved safety records by enforcing rigorous safety protocols and conducting regular site inspections.
Completed projects on-time and under-budget by closely monitoring progress and swiftly addressing any issues.
Conducted thorough risk assessments to identify potential issues early in the project planning stage, mitigating potential setbacks later on.
Managed multiple projects simultaneously without compromising quality or exceeding budgets constraints.
Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
Tracked project costs and other financial metrics to maximize profitability.
Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
Negotiated labor contracts with general contractors and subcontractors.
Conducted critical pre-installation conferences with general contractors, subcontractors, consultants, and manufacturer's representatives.
Assisted in organizing and overseeing assignments to drive operational excellence.
Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
Senior Project Manager
A- Christian Glass & Mirror
03.2018 - 12.2020
Maintained schedules to meet key milestones at every project phase.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Mentored junior project managers and team members to enhance their skills and career growth.
Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
Communicated project plans and progress to key stakeholders and project contributors.
Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
Monitored project progress, identified risks and implemented corrective measures to acquire success.
Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
Partnered with project team members to identify and quickly address problems.
Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.
Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
Successfully recovered projects at risk of failure, implementing turnaround strategies that restored client confidence and secured project objectives.
Conducted detailed post-project evaluations to identify key learnings and areas for improvement, fostering culture of continuous improvement.
Maintained open communication by presenting regular updates on project status to customers.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Monitored project progress, identified risks and took corrective action as needed.
Sourced, vetted and managed vendors needed to accomplish project goals.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Recruited and oversaw personnel to achieve performance and quality targets.
Project Manager
A-Christian Glass & Mirror
03.2017 - 03.2018
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Identified plans and resources required to meet project goals and objectives.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Provided detailed project status updates to stakeholders and executive management.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Coordinated material procurement and required services for projects within budget requirements.
Negotiated and managed third-party contracts related to project deliverables.
Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
Fostered culture of continuous improvement, conducting post-project reviews to identify lessons learned and best practices.
Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
Monitored project progress, identified risks and took corrective action as needed.
Maintained open communication by presenting regular updates on project status to customers.
Sourced, vetted and managed vendors needed to accomplish project goals.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Superintendent
A-Christian Glass & Mirror
03.2015 - 03.2016
Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
Reviewed plans and inspected ongoing construction to keep work in line with project goals.
Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
Maintained safety onsite and upheld all OSHA regulations by inspecting life saving equipment regularly and reporting any faulty equiptment.
Conducted regular site inspections to maintain compliance with industry regulations and standards.
Enforced rigorous safety procedures during daily operations, creating a safe working environment for all personnel involved in the project''s execution process.
Established effective quality control measures for consistent delivery of high-quality construction projects.
Evaluated subcontractor performance regularly, ensuring adherence to contract requirements and maintaining accountability throughout the lifecycle of each project.
Stepped up during foreman's absence to answer questions and delegate project tasks to employees.
Lead Installer
A-Christian Glass & Mirror
02.2011 - 03.2015
Improved customer satisfaction by providing efficient and accurate installations.
Reduced installation errors, implementing thorough quality control measures.
Mentored junior installers, fostering a positive learning environment for skill development.
Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
Streamlined installation processes for increased productivity and faster project completion.
Loaded and unloaded building materials used for construction.
Enhanced team collaboration with effective communication of project goals and requirements.
Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
Laid out materials and system components to prepare for installation.
Installed complete systems at new residential and business construction sites.
Completed troubleshooting of malfunctions and diagnosed issues.
Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Used appropriate PPE to reduce risks when working with electrical and communications systems.
Operated tools, equipment, and machinery according to safety standards.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Checked, repaired and repacked survival equipment to meet specifications.
Tested systems, noting issues and completing preventive maintenance.
Worked with diverse types of weather and ground conditions.
Installer
A-Christian Glass & Mirror
01.2009 - 02.2011
Laid out materials and system components to prepare for installation.
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Enhanced customer satisfaction by providing timely and accurate installations.
Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
Collaborated with team members to ensure smooth workflow and successful project completion.
Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
Calculated materials and time needed for each job.
Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
Ensured high-quality results by consistently following manufacturer specifications during installations.
Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
Completed troubleshooting of malfunctions and diagnosed issues.
Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.