Summary
Overview
Work History
Education
Skills
Timeline
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Martin Chao

Altadena,CA

Summary

Physician recruitment, C-Suite and senior level recruitment professional with a distinguished career in full life cycle recruitment. In-depth knowledge of full cycle recruitment, strategic planning, innovative sourcing, excellent communication, organization, time management and customer service skills.

Professional recruitment leader with deep expertise in talent acquisition, strategic hiring, and workforce planning. Proven ability to drive recruitment initiatives, enhance team collaboration, and adapt to evolving hiring needs. Strong track record in aligning recruitment strategies with organizational goals, fostering cohesive and high-performing team environment. Skilled in sourcing top-tier talent, optimizing processes, and ensuring exceptional candidate experiences.

Overview

21
21
years of professional experience

Work History

Director of Recruitment

Watts Healthcare
10.2024 - Current
  • Led a team of recruiters to successfully fill high-volume requisitions within tight deadlines, contributing to company growth.
  • Expanded diversity initiatives within the recruitment process, resulting in a more inclusive workforce that fostered innovation and collaboration at all levels of the company.
  • Attracted top-tier candidates by crafting compelling job descriptions and promoting the company''s employer brand across various channels.
  • Implemented metrics-driven recruitment strategies, continuously improving efficiency and effectiveness in talent acquisition efforts.
  • Conducted ongoing analyses of recruitment data to identify trends, risks, and opportunities for improvement in talent acquisition strategies.
  • Coached recruiters in best practices for interviewing and assessing candidates, ultimately leading to more successful placements within the organization.
  • Introduced innovative sourcing techniques, identifying passive candidates who may not have otherwise been reached through traditional methods.
  • Organized career fairs and networking events to establish connections with potential candidates while promoting the company''s employer brand.
  • Increased retention rates by establishing thorough onboarding programs and providing ongoing support for new hires.
  • Reduced time-to-fill for open positions through effective candidate engagement and proactive talent pipeline development.
  • Managed vendor relationships with external agencies, negotiating favorable terms for partnership agreements that benefited the organization''s bottom line.
  • Developed strong relationships with hiring managers, ensuring clear communication and alignment on job requirements and candidate expectations.
  • Collaborated with HR teams to develop competitive compensation packages that attracted and retained high-quality talent in a competitive market.
  • Streamlined recruitment processes by implementing efficient candidate sourcing strategies and applicant tracking systems.
  • Partnered with departments across the organization to identify future hiring needs and proactively build talent pipelines in anticipation of demand.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Recruited top talent to maximize profitability.
  • Liaised between multiple business divisions to improve communications.
  • Structured compensation and benefits according to market conditions and budget demands.

Director of Recruitment

St. John's Well Child & Family Health Center
05.2015 - 10.2024
  • Charged with physician recruitment for all 22 Federally Qualified Health Centers (FQHC) including three mobile centers with the operating budget of $130 million
  • Created physician recruitment plan to source nationwide MD candidates and recognized for saving over $1.5 million from using outside locum agencies in the first year
  • Specializing in Family Medicine, Internal Medicine, Pediatrics, Cardiology, Endocrinology, OB/GYN, Family Nurse Practitioner, Physician Assistant, Registered Nurse, Dentist, Podiatry, Pharmacy, Licensed Clinical Social Worker, etc
  • Responsible for hiring all 11 Dental centers including Dentists, Registered Dental Assistants, Dental Assistants, front desk staff
  • Talent acquisition for C-Suite and senior management
  • Traveling nationwide for physician career fairs to New York, Boston, Chicago, Texas, San Francisco, Arizona, Nevada, etc
  • Charged with hiring all department staff in Operations, Behavioral Health, Billing, Referral, Facilities, Call Center, Facilities, Finance, IT, Union, etc
  • Established strategic partnerships with nationwide university hospitals, residency programs, and various provider training programs
  • Partnering with executive management and hiring managers to identify the hiring needs, define the right profile and align with recruitment strategy
  • Worked directly with Chief Medical Officer to hire year round for all physicians, providers and J-1 & H1b immigration candidates

Physician Recruiter / Physician Ambassador

Kaiser Permanente
01.2004 - 12.2014
  • Charged with nationwide physician recruitment for Southern California's 13 medical centers in: Antelope Valley, Kern County, West Los Angeles, Los Angeles, Woodland Hills, Panorama City, Riverside, Fontana, Baldwin Park, Irvine, Bellflower, South Bay and San Diego
  • Attracted best talent through full cycle recruitment of physicians nationwide
  • Recruited numerous specialties: Geriatrics, Cardiology, Gastroenterology, Endocrinology, Nephrology, Hematology Oncology, Rheumatology, Dermatology, Family Medicine, Head & Neck, Orthopedics, Urology, Allergy, Radiation Oncology, Sports Medicine, Pathology, Physical Medicine and Rehabilitation, Occupational Medicine, Preventive Medicine, Addiction Medicine, Genetics, Continuing Care, Registered Nurse, Physician Assistants, including all above per diem (part time) positions
  • Worked one on one with Medical Directors and Chiefs on hiring the best physicians
  • Implemented recruitment strategies for physician specialties through social media and applicant data pool, and ATS
  • Extensively traveled nationwide conferences & Universities to attract the best qualified physicians for Kaiser Permanente
  • Created first Physician Ambassador role in the healthcare industry
  • Guided over 6000 physicians through their physician career life cycle from hire to retire
  • Liaisoned directly with leadership on providing strategic planning, developing and implementing for the physicians
  • Developed and managed first centralized New Physician Onboarding process to receive welcome letter, initial ordering of business cards, prescription pads and lab coats at Region
  • Developed and managed first Physician Onboarding Website for all new physicians throughout Southern California
  • Developing first Retiree Services Presentation throughout all 13 Medical Centers and liaison with Medical Directors
  • Established first centralized automated Monthly Physician Anniversary Letters to all 13 Medical Centers
  • Managed entire SCP Physician Biography and Photography at KP.org
  • Lean Six Sigma (LSS) Certified Green Belt

Education

Bachelor of Science - Business Management and Human Resources

California State Polytechnic University

Skills

  • Recruitment metrics analysis
  • Onboarding Management
  • Medical history taking
  • Customer engagement
  • Team Leadership
  • Senior Recruitment Expertise
  • Healthcare Sector Expertise
  • Healthcare industry

Timeline

Director of Recruitment

Watts Healthcare
10.2024 - Current

Director of Recruitment

St. John's Well Child & Family Health Center
05.2015 - 10.2024

Physician Recruiter / Physician Ambassador

Kaiser Permanente
01.2004 - 12.2014

Bachelor of Science - Business Management and Human Resources

California State Polytechnic University

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Martin Chao