Martin Chavez
Chula Vista,US
Summary
Dynamic Sales and Operations Specialist with a proven ability to enhance customer satisfaction and minimize losses at leading companies like Best Buy. Expertise in risk management and data analysis drives operational improvements, while exceptional multitasking and attention to detail bolster business growth. Known for high productivity in hospitality support roles, specializing in inventory management, customer service, and beverage preparation. A proactive team player committed to fostering teamwork and ensuring seamless operations that elevate guest experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SALES SPECIALIST
Apple
Chula Vista, CA
05.2022 - Current
- Communicated product features, advantages, and benefits to customers
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service
- Developed strong relationships with clients to grow business networks
- Verified proper functioning of closed-circuit televisions, alarms, sensor tag systems, and locks
- Reduced property and financial losses
- Trained staff on proper cash handling procedures, inventory control methods, and security protocols
OPERATIONS SPECIALIST
Best Buy
Chula Vista, CA
09.2020 - 03.2022
- Analyzed corporate intelligence data to identify trends and patterns
- Mitigated fiscal risks by initiating pricing and seeking financial approval requests
- Developed emergency management plans for recovery decision-making and communications
- Trained staff on proper cash handling procedures, inventory control methods, and security protocols
- Conducted store audits to identify problem areas or procedural deficiencies
- Reduced property and financial losses
Restaurant Busser
Olive Garden
Chula Vista, CA
09.2019 - 08.2020
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Followed up with customers regarding their satisfaction with services provided.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Effectively multitasked within fast-paced environment.
Education
BACHELOR OF SCIENCE (B.S.) - MARKETING
San Diego State University
San Diego, CA, US12.2025
Skills
- Loss prevention strategies
- Risk Management
- Asset Protection
- Teamwork and Collaboration
- Multitasking
- Attention to Detail
- Customer Service-oriented
- Cash handling experience
- Quality assurance
- Detail-oriented cleaning
Certification
Security Officer Training Certificate
Personal Information
Title: SECURITY OFFICER
References
Joe Smith
Timeline
SALES SPECIALIST
Apple
05.2022 - Current
OPERATIONS SPECIALIST
Best Buy
09.2020 - 03.2022
Restaurant Busser
Olive Garden
09.2019 - 08.2020
BACHELOR OF SCIENCE (B.S.) - MARKETING
San Diego State University
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