Martin Cirnigliaro
Long Beach
Summary
Detail-oriented with a strong background in customer service and teamwork. Committed to enhancing guest satisfaction through high-quality As hospitality professional, skilled in maintaining cleanliness and order in guest rooms. Known for delivering quality service and ensuring customer satisfaction through meticulous attention to detail. Reliable team collaborator with focus on achieving results and adapting to changing needs. Possesses strong organizational and time management skills valued by employers.
Hardworking Houseman bringing + 5 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.
Service-oriented Housekeeping Houseman manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pastry Cook
The Plaza Hotel
07.2023 - Current
- Prepared and baked a variety of pastries, ensuring adherence to high-quality standards.
- Collaborated with kitchen staff to streamline dessert production processes, enhancing efficiency.
- Maintained inventory of ingredients, reducing waste through effective stock management.
- Assisted in menu development by creating innovative pastry designs for seasonal offerings.
Houseman
Fourseasons Hotels
10.2022 - 06.2023
- Collaborated with housekeeping staff to optimize workflow efficiency during peak periods.
- Implemented inventory tracking for cleaning supplies, reducing waste and improving resource management.
- Trained new staff on operational procedures and safety protocols to ensure compliance with hotel standards.
- Enhanced guest satisfaction by promptly addressing requests and concerns regarding facility cleanliness.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
Houseman
Intercontinental Miami
12.2021 - 06.2023
- Maintained cleanliness and organization in guest areas, enhancing overall guest experience.
- Assisted with laundry operations, ensuring timely availability of clean linens for hotel services.
- Supported maintenance team by reporting damages and assisting in repairs as needed.
- Conducted routine inspections of public spaces to uphold high standards of hygiene and safety.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Supported a positive work culture within the housekeeping department by actively participating in team meetings and offering constructive feedback when appropriate.
Houseman
Faena Hotel Miami Beach
10.2021 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Maintained cleanliness and organization of guest areas, ensuring high standards of presentation.
- Assisted with the setup and breakdown of event spaces, supporting seamless operations for functions.
Education
Bachelor of Science - Tourism And Hotel Management
University of Buenos Aires
Buenos Aires, Argentina12-2017
Bachelor of Arts - Accounting And Finance
University of Buenos Aires
Buenos Aires11-2014
Skills
- Guest relations
- Employee relations
- Customer service
- Cleaning bathrooms
- Vacuuming and sweeping
- Housekeeping
- Guest service and support
- Teamwork and collaboration
- Problem-solving
- Multitasking
Accomplishments
- Supervised team of 10 staff members.
Certification
- Licensed Microsoft Office
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Native or Bilingual
Timeline
Pastry Cook
The Plaza Hotel
07.2023 - Current
Houseman
Fourseasons Hotels
10.2022 - 06.2023
Houseman
Intercontinental Miami
12.2021 - 06.2023
Houseman
Faena Hotel Miami Beach
10.2021 - 10.2022
Bachelor of Science - Tourism And Hotel Management
University of Buenos Aires
Bachelor of Arts - Accounting And Finance
University of Buenos Aires