Martin Delgado
Algonquin,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mcdonalds Crew Member
McDonald's
Algonquin, IL
07.2018 - Current
- Maintained clean and organized workspace for optimal efficiency.
- Prepared and served food according to established guidelines and recipes.
- Scrubbed and polished counters to remove debris and food.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Monitored food quality to ensure consistency and safety standards.
- Coordinated efficient shift changes for seamless operations continuity.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Managed inventory and restocked food and supplies as needed.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Collaborated with team members to meet daily sales goals.
- Directed patrons to restrooms and other amenities within facility.
- Trained new employees on proper procedures and company policies.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Assembled and served meals according to specific guest requirements.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Consistently met or exceeded company targets for speed of service.
- Delivered friendly, efficient customer service at all times.
Morning Stocker
Menards
Crystal Lake, IL
03.2022 - 11.2023
- Ensured proper storage of perishable items in temperature-controlled environments.
- Operated pallet jacks and other materials handling equipment.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Maintained clean and organized workspace to optimize productivity.
- Utilized computerized inventory systems for efficient order processing.
- Accurately stocked and maintained inventory in warehouse environment.
Education
High School Diploma -
Dundee Crown High School
Carpentersville, IL07-2019
Some College (No Degree) -
Elgin Community College
Elgin, ILSkills
- Customer Engagement
- Safe Food Handling
- Menu Memorization
- Drive-Thru Operations
- Inventory Restocking
- Food Preparation
- Cash Handling
- Sales Techniques
- Warehouse Safety
- Loading and unloading
- Stock Rotation
- Heavy Lifting
- Shipping and receiving
Certification
- Food handlers license
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- I like riding my bike or hiking
Timeline
Morning Stocker
Menards
03.2022 - 11.2023
Mcdonalds Crew Member
McDonald's
07.2018 - Current
High School Diploma -
Dundee Crown High School
Some College (No Degree) -
Elgin Community College