MARTIN DIAZ
Ventura,CA
Summary
Accomplished Bilingual Service Coordinator II at Tri-Counties Regional Center, adept in crisis intervention and client advocacy, significantly enhanced client satisfaction through effective counseling and case management. Skilled in intermediate Spanish and proficient in accurate recordkeeping, I excel in delivering high-quality service to individuals with developmental disabilities and mental health disorders. I am passionate about my work and am seeking a position that will allow me to fulfill my passion to assist individuals in the community with realizing their full potential and live a fulfilling life in the community.
Overview
16
16
years of professional experience
Work History
Bilingual Service Coordinator II
Tri-Counties Regional Center
01.2015 - 02.2024
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and vendors.
- Long term case management for individuals living with developmental disabilities and mental health disorders.
- Assist clients with accessing and maintaining generic resources and provided counseling services to clients and families.
Assistant Behavior Consultant
JBL Behavioral Consulting
01.2014 - 01.2015
- Implemented individualized behavior modification programs in a Community Care Licensed Facility for individuals living with Developmental Disabilities and Mental Health Disorders.
- Enhanced quality of care for clients through consistent monitoring, data analysis, and plan adjustments.
- Extensive counseling services with clients and families to minimize and eliminate targeted mal adaptive behaviors.
- Maintained detailed documentation on all sessions, interventions, and communications related to each client case in accordance with ethical standards and company policies.
- Creation of quarterly reports noting clients goals and progress.
- Crisis Support Counseling for clients dealing with metal health emergencies.
Independent Living Skills Specialist
SAGE
02.2008 - 12.2014
- Provided Independent Living Skills training to adult individuals living with mental health disorders and developmental disabilities.
- Case management for high volume of clients ensuring quality and compliance with state regulations and implementing individualized program plans.
- Bilingual 24 Hr. on call worker for intervention in around the clock crisis interventions.
- Provided counseling services to clients in individual and group settings. Created and maintained weekly stress management meeting and numerous social activities.
- Creation of quarterly and annual meetings in accordance with state laws.
- Medication management and administration, maintaining records of medication and medical appointments and behavioral interventions. Interactions with extensive medical providers and transportation to medical appointments.
Education
Bachelor of Arts - Sociology
California State University Northridge
Northridge, CA06-2024
Skills
- Intermediate Spanish speaking, writing and reading level
- Excellent telephone communication skills
- Accurate recordkeeping
- Client advocacy
- Notetaking and documentation
- Crisis Intervention Skills
- Excellent counseling skills and behavior interventions
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Service Coordinator II
Tri-Counties Regional Center
01.2015 - 02.2024
Assistant Behavior Consultant
JBL Behavioral Consulting
01.2014 - 01.2015
Independent Living Skills Specialist
SAGE
02.2008 - 12.2014
Bachelor of Arts - Sociology
California State University Northridge
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