MARTIN DUQUE-MONTANO
NORTH CHARLESTON,SC
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Problem-solving, Strong communication Multi-tasking Computer proficiency February 2019 - March 2020 Landscaper Alpha Tree Service | Charleston, South Carolina Maintained good customer relations, tactfully resolving problems. Gathered client requirements before advising suitable landscaping patterns and vegetation. Prepared planting areas and planted trees.. Controlled growth of unwanted weeds with manual removal and chemical applications. Kept all equipment and tools in good working condition. Kept lawns attractive and healthy with regular mowing and watering. Planned landscaping designs from customer desires, budget and local climate. High School Diploma earned, currently enrolled in school for bookkeeping and Personal Finance/Accounting
Overview
3
3
years of professional experience
Work History
Landscaping Crew Member
Alpha Tree Service
02.2019 - 04.2022
- Performed planting, watering, mulching, and edging of lawns.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Handled hedge, bush, and shrub trimming.
- Maintained routine landscaping schedules to boost lawn health.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
Customer Service Representative
Alpha Tree Service
08.2020 - 11.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Associate of Science - Accounting And Finance
Trident Technical College
Charleston, SC07.2025
Book Keeping Certification - Finance
Ashworth College
Norcross, GA03.2024
High School Diploma -
R. B. Stall High School
North Charleston, SC06.2019
Skills
- Landscape Architecture
- Work Site Cleaning and Organization
- Responsible and Punctual
- Verbal and Written Communication
- Workflow Efficiency
- High-Volume Environments
- Strong Telephone Etiquette
- Bilingual, Fluent Spanish Speaker
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Alpha Tree Service
08.2020 - 11.2021
Landscaping Crew Member
Alpha Tree Service
02.2019 - 04.2022
Associate of Science - Accounting And Finance
Trident Technical College
Book Keeping Certification - Finance
Ashworth College
High School Diploma -
R. B. Stall High School
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