Results-oriented professional with a proven track record in multi-unit and single-unit management across sales, retail, and restaurant sectors. Seeking a challenging leadership role to leverage my extensive experience, strategic planning skills, and commitment to excellence to drive operational efficiency, elevate team performance, and exceed business objectives.
Overview
23
23
years of professional experience
Work History
General Manager
Stockade Companies
Bartlesville, OK
01.2016 - 06.2024
Successfully managed day-to-day operations of a busy steakhouse, ensuring exceptional customer service and satisfaction
Oversaw hiring, training, and performance management of staff, fostering a positive work environment and promoting team collaboration
Implemented strategic initiatives to increase sales by 20%, improve profitability, and enhance overall restaurant efficiency
Developed and maintained relationships with suppliers, ensuring timely delivery of quality ingredients and supplies
Conducted regular financial analysis, budgeting, and inventory management to optimize cost control and profitability
Enforced compliance with health and safety regulations, maintaining a clean and safe environment for both staff and customers.
Licensed Sales Professional
Kirk Darnell Allstate Agency
Bartlesville, OK
01.2015 - 12.2016
Provided personalized insurance solutions to clients, including auto, home, life, and commercial insurance policies
Conducted comprehensive insurance reviews and assessments for clients, identifying coverage gaps and recommending appropriate products
Cultivated and maintained strong client relationships through regular communication and follow-up, ensuring customer satisfaction and retention
Actively participated in sales training and development programs to enhance product knowledge and sales skills
Achieved sales targets and quotas, consistently exceeding performance goals and contributing to the overall success of the agency.
District Manager / Training Coordinator / General Manager
US Beef Corp
Tulsa, OK
01.2001 - 12.2015
Demonstrated versatility and leadership excellence by holding various roles within the company, including General Manager, District Manager, and Training Coordinator
As General Manager, successfully managed day-to-day operations of multiple restaurant locations, ensuring optimal performance, profitability, and customer satisfaction
Developed and implemented training programs for new hires and existing staff, focusing on operational procedures, customer service standards, and team development
Provided leadership and guidance to restaurant managers and staff, fostering a positive work environment and promoting team collaboration
Oversaw budgeting, financial analysis, and inventory management for assigned districts, optimizing cost control and profitability
Played a key role in strategic planning and execution of initiatives to drive sales growth, improve operational efficiency, and enhance overall business performance
Enforced compliance with company policies and procedures, as well as health and safety regulations, across all locations
Conducted regular performance evaluations, coaching sessions, and training seminars to support professional development and performance improvement initiatives.
Education
High School Diploma -
Grove High School
Grove, OK
01.1995
Skills
Strategic planning
Team leadership
Customer service
Financial analysis
Inventory management
Staff training and development
Sales and marketing
Problem Resolution
Leadership and team building
Time Management
Customer Relations
P&L Management
Timeline
General Manager
Stockade Companies
01.2016 - 06.2024
Licensed Sales Professional
Kirk Darnell Allstate Agency
01.2015 - 12.2016
District Manager / Training Coordinator / General Manager