Martin Fankhauser
Bloomer,WI
Summary
Dynamic Account Executive with a proven track record at Magnum LTL, excelling in client relationship building and strategic selling. Consistently exceeded sales targets by identifying new opportunities and delivering tailored solutions. Expertise in Sales Force software and exceptional communication skills fostered long-lasting partnerships, enhancing client satisfaction and loyalty.
Overview
46
46
years of professional experience
Work History
Account Executive
Magnum LTL
07.2022 - 05.2025
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
Account Executivve
Jahn Transfer, Inc.
01.2005 - 07.2022
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Collaborated with cross-functional teams to develop comprehensive delivery strategies, resulting in increased customer satisfaction.
Sale Representative
Koschkee Transfer
07.2003 - 01.2005
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Dispatched trucks to efficiently deliver shipments.
Documents Controller
Rice Lake Weighing Systems
07.1996 - 07.2003
- Ensured accurate invoicing for clients by regularly reviewing billing information and correcting discrepancies when necessary.
- Coordinated closely with warehouse staff to ensure efficient movement of goods through the import/export process.
- Expedited the release of time-sensitive shipments by prioritizing tasks effectively and working closely with relevant stakeholders.
- Maintained compliance with all relevant regulations by staying informed of changes in customs laws and procedures.
- Verification of customer orders prior to assigning to sales order clerks for processing.
- Developed custom tariff strategies for clients based on their specific industry requirements, optimizing savings on duties and taxes while maintaining compliance with applicable laws.
Order Fulfillment Specialist
Rice Lake Weig
01.1993 - 07.1996
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Improved order fulfillment efficiency by streamlining processes and implementing inventory control measures.
- Supported cross-functional initiatives, working closely with other departments to address order-related issues and ensure a seamless customer experience.
- Trained new employees on all aspects of the order fulfillment process, fostering a knowledgeable workforce capable of handling increased workload during peak seasons.
- Maximized customer satisfaction through timely and accurate fulfillment of orders, ensuring proper packaging and shipping methods.
- Followed ISO 9000 guidelines for proper shipping of product.
Shipping and Receiving Manager
F.W. Woolworth Company
03.1981 - 01.1993
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Prepared shipping documents and invoices.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Stock Person
F.W. Woolworth Company
05.1979 - 03.1981
- Checked and pulled defective or expired products from shelves.
- Answered customer questions and provided detailed product information.
- Contributed to a positive work atmosphere through effective communication, teamwork, and problem-solving skills.
- Optimized marketing displays by collaborating with management on planogram implementation.
- Provided shopping cart retrieval and cleaning floors and store areas as needed.
Education
High School Diploma -
Rice Lake High School
Rice Lake, WI06-1980
Skills
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- Sales Force
- Microsoft Office
- Written and verbal communication
- Customer service
- Strategic selling
- CRM software expertise
Timeline
Account Executive
Magnum LTL
07.2022 - 05.2025
Account Executivve
Jahn Transfer, Inc.
01.2005 - 07.2022
Sale Representative
Koschkee Transfer
07.2003 - 01.2005
Documents Controller
Rice Lake Weighing Systems
07.1996 - 07.2003
Order Fulfillment Specialist
Rice Lake Weig
01.1993 - 07.1996
Shipping and Receiving Manager
F.W. Woolworth Company
03.1981 - 01.1993
Stock Person
F.W. Woolworth Company
05.1979 - 03.1981
High School Diploma -
Rice Lake High School
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