Highly adaptable and detail-oriented professional with 5+ years of administrative experience, seeking to leverage a diverse background in project coordination, customer service, and technical operations into a challenging administrative role.
Overview
8
8
years of professional experience
Work History
Shift Manager
Cleveland Vegan
10.2023 - 02.2024
Demonstrated and oversaw customer service operations.
Managed cash handling and financial transactions.
Maintained professional relationships with vendors and corporate businesses.
Ensured compliance with food safety and hygiene standards.
Server/Bartender
Barrio Tacos
07.2022 - 10.2023
Managed customer interactions and service delivery.
Operated cash register and POS systems, including opening/closing duties and deposits.
Managed inventory and orders for beverages.
Telecommunications Technician
Next Solutions LLC
03.2021 - 08.2022
Performed installation and maintenance of residential telephone, cable, and internet wiring, demonstrating technical proficiency and problem-solving.
Managed equipment and ensured proper functionality.
Field Engineer II
Congruex
07.2021 - 07.2022
Compiled data and built blueprints for fiber line layouts, demonstrating attention to detail and technical documentation skills.
Printing Machine Operator
Visual Sports Network
12.2015 - 03.2020
Formatted files for printing and/or cutting using Adobe Illustrator, showcasing computer proficiency and attention to detail.
Managed print projects on various mediums (vinyl, adhesive-backed, paper, banner vinyl), meeting customer specifications.
Performed finishing tasks, including 'weeding,' cutting, folding, punching, and riveting large banners according to customer requests.
Lead Photographer
Visual Sports Network
12.2015 - 03.2020
Coordinated and scheduled photo days, optimizing for customer service and efficiency.
Organized and managed teams ranging in size from 4 to 250 individuals.
Created a welcoming environment for teachers, coaches, parents, and children during photo events.
Education
GED - undefined
Willoughby-Eastlake Tech Center
Willoughby, OH
02.2009
Skills
Administrative & Office Software
Administrative experience (5 years)
Microsoft Office, Microsoft Word, Microsoft Excel (5 years), Microsoft Outlook
Data entry, Typing
POS systems, Sales order data entry
Communication & Customer Service
Customer relationship management, Customer service, Call center, Customer support
Communication skills (10 years)
Phone etiquette, Negotiation
Social listening, Social media management, Writing skills
Organizational & Project Management
Time management (10 years), Leadership
Training & development (10 years)
Fact checking, Troubleshooting, Blueprint reading (Less than 1 year)
Technical & Digital
Computer skills (10 years), Technical Proficiency
Adobe Illustrator (4 years)
Digital marketing, Social media marketing
Salesforce, LAN, Computer Networking
Other Relevant Skills
Retail sales, Technology sales, B2B sales, Sales
Grammar Experience
Medical scheduling, Medical terminology
Analysis skills
Languages
English
Accomplishments
Achieved smoother, faster performance by completing an excel-to-illustrator technique with accuracy and efficiency.
Lead Estimator/purchaser/customer Service Represen at Identity Group Holdings CorpLead Estimator/purchaser/customer Service Represen at Identity Group Holdings Corp