Martin Gobran
Mount Juliet,Tennessee
Summary
Dedicated professional with good interpersonal skills and good analytical skills, honed at Details Nashville. Skilled at providing enhanced customer experience through effective communication and coordination. Flexible and calm in challenging situations, with an eye for operational efficiency demonstrated working as a Wheelchair Agent at Prospect. Good multitasker with good time management skills.
Overview
3
3
years of professional experience
Work History
Banquet
Details Nashville
Nashville, TN
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Valet Driver
Laz Parking
Antioch, TN
01.2025 - 05.2025
- Assisted guests with luggage and transport needs, enhancing overall customer experience.
- Conducted regular inspections of vehicles for damage and cleanliness before parking.
- Provided prompt service during peak hours, demonstrating strong time management skills.
Wheelchair Agent
Prospect
Nashville, TN
07.2024 - 12.2024
- Assisted passengers with mobility challenges, ensuring safe and timely boarding processes.
- Maintained cleanliness and organization of wheelchair equipment, enhancing operational efficiency.
- Communicated effectively with team members to coordinate timely transport of passengers to designated locations.
- Trained new agents on best practices for assisting passengers with disabilities, fostering a supportive environment.
OGP
Walmart
Mount Juliet, TN
12.2023 - 04.2024
- Managed online orders, ensuring timely processing and delivery.
- Researched product availability and alternatives to enhance customer satisfaction.
- Trained new team members on best practices for customer engagement and order management.
Front End
Kroger
Lebanon, TN
02.2023 - 12.2023
- Assisted in maintaining organized cart retrieval areas to enhance customer shopping experience.
- Supported efficient cart management by promptly collecting and returning carts to designated locations.
- Adapted to varying weather conditions while performing outdoor tasks, demonstrating resilience and commitment.
Education
High School Diploma -
Middle Tennessee State University
Murfreesboro, TNSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Excellent communication
- Calm under pressure
- Active listening
Languages
English
Full Professional
Arabic
Full Professional
Timeline
Banquet
Details Nashville
04.2025 - Current
Valet Driver
Laz Parking
01.2025 - 05.2025
Wheelchair Agent
Prospect
07.2024 - 12.2024
OGP
Walmart
12.2023 - 04.2024
Front End
Kroger
02.2023 - 12.2023
High School Diploma -
Middle Tennessee State University