Summary
Overview
Work History
Education
Skills
Certification
Timeline
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MARTIN GOGOSKI

Garfield,NJ

Summary

Dynamic Operations Manager with a proven track record at Sunteck TTS, excelling in supply chain optimization and team leadership. Expert in strategic planning and client relationship building, I drive efficiency and enhance customer satisfaction through innovative logistics solutions. Committed to fostering collaboration and resolving complex challenges to achieve business goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operation Manager

Sunteck TTS
Rochelle Park, New Jersey
03.2023 - Current
  • Oversaw daily operations, ensuring smooth workflow across all departments.
  • Managed logistics and supply chain processes to optimize resource allocation.
  • Coordinated cross-functional teams to improve communication and project execution.
  • Trained and mentored staff on operations management best practices.

Account Manager in Operations & Customer Sales

Sunteck Transportation Group
Waldwick, NJ
05.2020 - 04.2023
  • Developed supply chain and logistics solutions for domestic drayage, air export/import, truckload, LTL, LCL, and intermodal services.
  • Managed a team of 4 employees to enhance operational efficiency.
  • Coached new employees to ensure seamless integration into the team.
  • Cultivated deep relationships with accounts to understand client supply chain needs.
  • Organized and led business reviews to address performance, current issues, and opportunities.
  • Established long-term account plans, ensuring alignment with goals and deadlines.
  • Resolved problems for assigned accounts, maintaining strong client satisfaction.
  • Identified opportunities for additional business growth through proactive engagement.

Intern

New Jersey State Police
Newark, NJ
05.2021 - 08.2021
  • Prioritized and managed multiple tasks and competing priorities in servicing requests from supervisor.
  • Assist with gathering, receiving, analyzing, and distributing real time tactical intelligence to support Law Enforcement practitioners.
  • Assisting with database.

Senior Logistics Coordinator

Sunteck Transport Group
Rochelle Park, NJ
05.2018 - 05.2020
  • Oversaw all supply chain operations to enhance efficiency and reduce costs.
  • Organized and managed inventory, transportation, and storage of goods.
  • Analyzed and optimized logistical procedures for improved performance.
  • Reviewed, prepared, and routed purchase orders to streamline procurement process.
  • Ensured safe and timely pick-up and delivery of shipments.
  • Monitored shipments, costs, timelines, and productivity metrics.
  • Resolved shipment and inventory issues to maintain operational flow.
  • Liaised with suppliers and retailers to negotiate favorable terms.

Logistics Coordinator

Sunteck Transport Group
Rochelle Park, New Jersey
06.2017 - 05.2018
  • Monitored deliveries to maintain high customer satisfaction and accurate transportation logs.
  • Ensured completion of quality assurance checks for all goods delivered.
  • Booked loads efficiently to optimize logistics operations.
  • Assessed logistics failures and implemented corrective actions to enhance processes.
  • Evaluated carrier performance against contract requirements to ensure compliance.
  • Collaborated with sales and accounting teams to resolve invoicing discrepancies effectively.

Dispatcher

Globe Logistics Inc
Carlstadt, NJ
12.2016 - 05.2017
  • Managed truck drivers' schedules and optimized routes for timely delivery.
  • Scheduled freight pickups and deliveries to enhance operational efficiency.
  • Provided accurate shipping details to customers, ensuring satisfaction.
  • Reviewed truck drivers' logs to maintain compliance and safety standards.
  • Documented calls, deliveries, routes, and pickup times for accountability.
  • Completed shipment-related paperwork, including invoices, for record-keeping.
  • Resolved customer complaints and inquiries to uphold service quality.
  • Negotiated rates and delivery timelines to improve cost-effectiveness.

Education

BACHELOR OF ARTS - CRIMINOLOGY AND CRIMINAL JUSTICE

William Paterson University Of New Jersey
Wayne, NJ
12.2021

ASSOCIATE OF ARTS - CRIMINAL JUSTICE AND POLICE SCIENCE

Bergen Community College
Paramus, NJ
06.2020

BACHELOR OF ARTS - INTERIOR DESIGN

Design And Techn
Skopje, North Macedonia
06.2015

Skills

  • Supply Chain and Logistics
  • Customer service
  • Decision-making
  • Team Leadership
  • Managing
  • Negotiating
  • Organizing
  • Strategic planning
  • Critical thinking
  • Problem-solving skills
  • Sales negotiations
  • Client relationship building

Certification

  • Lean Six Sigma White Belt Certification, Six Sigma Online- Aveta Business Institute, 07/01/23
  • The National Society of Leadership and Success, William Paterson University's chapter of The National Society of Leadership and Success, 09/01/21
  • Phi Theta Sigma Honors Law Fraternity, William Paterson University of New Jersey, 04/01/21
  • Academic Honor Society for Transfer Students, Tau Sigma National Honor, 12/01/20

Timeline

Operation Manager

Sunteck TTS
03.2023 - Current

Intern

New Jersey State Police
05.2021 - 08.2021

Account Manager in Operations & Customer Sales

Sunteck Transportation Group
05.2020 - 04.2023

Senior Logistics Coordinator

Sunteck Transport Group
05.2018 - 05.2020

Logistics Coordinator

Sunteck Transport Group
06.2017 - 05.2018

Dispatcher

Globe Logistics Inc
12.2016 - 05.2017

BACHELOR OF ARTS - CRIMINOLOGY AND CRIMINAL JUSTICE

William Paterson University Of New Jersey

ASSOCIATE OF ARTS - CRIMINAL JUSTICE AND POLICE SCIENCE

Bergen Community College

BACHELOR OF ARTS - INTERIOR DESIGN

Design And Techn

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