Martin Guevara
Perris ,CA
Summary
Driven and dynamic Assistant Manager at The Cajun Trap, I excelled in fostering team motivation and enhancing customer rapport, leading to significant improvements in service quality and customer satisfaction. Skilled in recruitment and training, I played a key role in staff development and operational efficiency, contributing to business growth and a positive work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
The Cajun Trap
03.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Cook Shift Leader
The Cajun Trap
03.2023 - Current
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Placed orders to restock items before supplies ran out.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Maintained well-organized mise en place to keep work consistent.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
Education
Perris High School
Perris Ca 06.2024
Emt
Msjc
Menifee, CA05.2024
Skills
- Team motivation
- Customer rapport
- Recruiting and interviewing
- Orientation and training
- Recruitment and hiring
- Reporting and documenting
Certification
CPR rectified by American heart association
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Assistant Manager
The Cajun Trap
03.2023 - Current
Cook Shift Leader
The Cajun Trap
03.2023 - Current
Perris High School
Emt
Msjc
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