Martin Heiman
Hospitality Management
Enid,OK
Summary
Community-minded hospitality and events leader with 10+ years of experience planning high-impact banquets, and member events, building partnerships, and delivering best-in-class guest experiences. Blends private-club leadership with automotive sales relationship-building to drive sponsorships, attendance, and engagement. Experienced working with boards, cross-functional teams, and local businesses; adept at budgeting, volunteer coordination, and communications. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Stuart Nissan of Enid
Enid, OK
04.2024 - 06.2025
- Cultivated repeat and referral business through trust‑based consultative sales and consistent follow‑up.
- Partnered with finance and management to deliver seamless, guest‑first experiences.
- Leveraged CRM and outreach to support community presence—transferable to sponsor relations and festival communications.
Clubhouse Manager
Oakwood Country Club
Enid, OK
10.2022 - 03.2024
- Lead strategic planning and day-to-day operations for dining and events to maximize member satisfaction and retention.
- Partner with Chef Deyanara and service staff to deliver consistent, high-quality culinary experiences.
- Oversee calendars, budgets, vendor relationships, and banquet execution for weddings, member events, and community functions.
- Mentor and develop staff; institute training, service standards, and event playbooks to ensure repeatable success.
Food & Beverage Director
Oakwood Country Club
Enid, OK
11.2019 - 08.2022
- Directed restaurant and banquet operations, scheduling, training, and performance management.
- Managed compliance with food safety and sanitation; implemented cost controls and inventory practices.
- Coordinated banquets and large-scale events; strengthened member engagement through programming.
- Fostered a positive culture leading to strong retention and service consistency.
Food & Beverage Director
The Golf Club at Southwind
Garden City, KS
08.2017 - 10.2019
- Revitalized Food & Beverage operations through creative programming and localized marketing.
- Collaborated with Chef Cole Wasinger and ownership on quality control and service standards.
- Implemented training and performance metrics; improved service quality and team retention.
- Expanded customer base by 20% within one year via events, partnerships, and promotions—directly relevant to a 10‑day festival.
Restaurant Manager
Samy’s Spirits & Steakhouse
Garden City, KS
06.2014 - 07.2019
- Managed high‑volume restaurant operations within a hotel & convention complex; coordinated with catering/event teams.
- Developed beverage programs, wine lists, and seasonal menus; supported cross‑property promotions and community events.
- Built relationships with local vendors and organizations to enhance visibility and attendance.
Education
Bachelor of Science - Hotel and Restaurant Management
Kansas State University
Manhattan, KSSkills
- Event & Festival Planning
- Community & Stakeholder Engagement
- Sponsorship Packaging
- Budgeting & P&L
- Vendor & Contract Management
- Board & Committee Collaboration
- Volunteer/Staff Scheduling & Training
- Promotions & Public Outreach
- CRM & Follow‑Up
- Cost Control & Inventory
- Guest Experience Design
- Timeline & Run‑of‑Show Management
Timeline
Sales Consultant
Stuart Nissan of Enid
04.2024 - 06.2025
Clubhouse Manager
Oakwood Country Club
10.2022 - 03.2024
Food & Beverage Director
Oakwood Country Club
11.2019 - 08.2022
Food & Beverage Director
The Golf Club at Southwind
08.2017 - 10.2019
Restaurant Manager
Samy’s Spirits & Steakhouse
06.2014 - 07.2019
Bachelor of Science - Hotel and Restaurant Management
Kansas State University