Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline
Generic

MARTIN HICKS

JBLM

Summary

Offering strong foundation in leadership and organizational skills, eager to learn and develop in operations-focused environment. Delivers solid grasp of resource allocation and team coordination, demonstrating ability to quickly acquire essential operational knowledge. Ready to use and develop problem-solving and strategic planning skills in Operations Sergeant role.

Dependable and adaptable, excelling in high-pressure environments with strong aptitude for strategic planning and logistics coordination. Possesses solid understanding of resource management and team leadership, coupled with skills in operational efficiency and tactical execution. Committed to driving mission success through effective team collaboration and resource optimization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Sergeant

U.S. Army Active Duty
10.2024 - Current
  • Oversaw daily operations at the facility, including employee scheduling, maintenance coordination, and safety compliance management.
  • Improved customer satisfaction ratings by addressing concerns promptly and implementing innovative solutions that exceeded expectations.
  • Facilitated cross-functional collaboration, fostering a positive work environment and promoting teamwork.
  • Maintained open lines of communication between departments to facilitate seamless workflow transitions throughout the organization''s various functions.
  • Managed multiple projects simultaneously while meeting strict deadlines and quality standards.
  • Coordinated logistics operations to ensure timely delivery of products while minimizing transportation costs and delays.
  • Led strategic planning initiatives to align organizational goals with industry trends and market demands.
  • Streamlined operational processes by implementing efficient systems and procedures, enhancing overall productivity.
  • Promoted a culture of continuous improvement, fostering an environment where employees were encouraged to seek innovative solutions to operational challenges.

Depot NCOIC

Defense Logistic Agency
09.2022 - 09.2024
  • Intergrated and synchronized DLA requirements with the Joint Logistics Enterprise
  • Led tactical and strategic operations during multiple Joint Chiefs of Staff Exercises
  • In charge of planning Korean Service Corps and Wartime Host Nations Support requirements synchronizing logistics operations for the DLA Support Plan
  • Built and managed the Depot Tactical Operations Center
  • Collaborated with other departments to identify areas needing improvement, implementing solutions to optimize overall facility performance.
  • Streamlined workflow processes, resulting in increased productivity and reduced labor costs.
  • Created preventive maintenance and inspection lists and schedules to minimize breakdowns or disruptions in production
  • Developed and implemented a facility tracker; produced a inclusive method to track and update multiple task and work-orders

Material Management Supervisor

U.S. Army Active Duty
03.2021 - 03.2022
  • Improved material management efficiency by implementing new inventory control systems and procedures.
  • Streamlined workflow processes, resulting in increased productivity among team members.
  • Oversaw daily shipping operations while maintaining compliance with applicable regulations related to hazardous materials transportation.
  • Set clear expectations for team members regarding performance goals and provided regular feedback, fostering a high level of accountability and motivation.
  • Utilized advanced software tools for tracking inventory levels in real-time, allowing for more informed decisions regarding purchasing and resource allocation.
  • Enhanced warehouse safety by conducting regular inspections, addressing potential hazards, and enforcing safety protocols.
  • Spearheaded efforts to reduce lead times for critical materials through strategic sourcing initiatives, minimizing production delays due to material shortages.
  • Provided ongoing training for staff members on best practices in material management, fostering a culture of continuous improvement.
  • Championed continuous improvement initiatives within the material management department, resulting in both short-term and long-term operational enhancements.

Contracting Officer Representative

U.S. Army Active Duty
03.2019 - 03.2020
  • Managed risk effectively during the contracting lifecycle by consistently assessing potential vulnerabilities and implementing appropriate mitigation measures.
  • Strengthened relationships between government entities and contractors through transparent communication channels, fostering trust among all parties involved in the contracting process.
  • Resolved contractual disputes promptly to avoid delays in project delivery, utilizing strong mediation skills and comprehensive knowledge of terms and conditions.
  • Safeguarded sensitive information related to contracts or procurement activities by adhering to strict confidentiality protocols at all times.
  • Minimized potential delays in contract execution by proactively identifying and addressing any roadblocks or challenges throughout the contracting lifecycle.
  • Maintained a high level of customer satisfaction through timely resolution of issues related to contracts or contractor performance.
  • Coordinated with post-award staff to advise on contract compliance regarding execution, financial discrepancies, payment terms, deliverable timelines and security breaches.
  • Facilitated successful contract completion through close monitoring of milestones and deliverables, providing progress reports as needed.
  • Implemented risk mitigation strategies and drafted applicable contract terms and conditions, taking preventive action during negotiations and issue resolution.
  • Ensured regulatory adherence by staying updated on relevant policies, procedures, and federal acquisition regulations.
  • Evaluated contractor performance regularly, providing constructive feedback and guidance to ensure continuous improvement in service delivery.

Education

Associate of Arts - Logistics And Supply Chain Management

Coastline Community College
Fountain Valley, CA
06-2026

Skills

  • Operations management
  • Personnel management
  • Project management
  • Logistics management
  • Strategy development
  • Human resources
  • Evaluating performance
  • Military procedures
  • Supplier relationships
  • Purchase orders
  • Organizational development
  • Scheduling and coordination
  • Supply chain management
  • Training sessions
  • Discipline and focus
  • Teamwork and loyalty
  • Teamwork and collaboration
  • Problem-solving
  • Reliability
  • Adaptability and flexibility
  • Decision-making
  • Situational awareness

Accomplishments


  • Spearheaded the creation and execution of a $60K installation of stairs for employees to safely access parking area
  • Served as the Accounting Property Officer; conducted Command inventories of multiple Hand Receipts resulting in zero deficiencies with 100% accuracy
  • Passed Installation Hazmat inspections for the first time in six years with 100% rating
  • Surpassed DLA Distribution metric standards for 12 consecutive months

Additional Information

  • Joint Service Commendation Medal, Army Commendation Medal, Army Achievement Medal, Army Good Conduct Medal, National Defense Service Medal, Afghanistan Campaign Medal, Iraq Campaign Medal, Global War on Terrorism Expeditionary Medal, Global War on Terrorism Service Medal, Non-Commission Officer Professional Development Medal, NATO Medal

Certification

  • Air Assault Badge - The Sabalauski Air Assault School or a similar U.S Army course.
  • Master Resilience Training
  • Certified Logistics Associate
  • Contracting Officer Representative
  • Enlisted Joint Professional Military Education I


Timeline

Operations Sergeant

U.S. Army Active Duty
10.2024 - Current

Depot NCOIC

Defense Logistic Agency
09.2022 - 09.2024

Material Management Supervisor

U.S. Army Active Duty
03.2021 - 03.2022

Contracting Officer Representative

U.S. Army Active Duty
03.2019 - 03.2020

Associate of Arts - Logistics And Supply Chain Management

Coastline Community College
MARTIN HICKS