Martin Hines
Summary
Driven Manager with track record of thriving in fast-paced, challenging settings. Team player with strong communication and interpersonal abilities.
Overview
11
11
years of professional experience
Work History
Staffing Manager
Goodwill Of Colorado D/B/A Goodwill Staffing
06.2022 - Current
- Implemented and met financial goals for the staffing agency.
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
- Developed targeted recruiting plans for hard-to-fill positions, resulting in successful placements within tight deadlines.
- Partnered with hiring managers to identify workforce needs and develop customized staffing solutions.
- Optimized job postings for maximum visibility on various job boards, social media platforms, and professional networks.
- Managed a team of recruiters, providing coaching and development opportunities to improve overall performance and productivity.
- Conducted comprehensive candidate interviews to assess skills, qualifications, and cultural fit for each role, leading to higher employee retention rates.
- Evaluated recruitment metrics data regularly to make informed strategic decisions that drove continuous improvement within staffing operations.
- Spearheaded training programs for internal staff members on best practices in interviewing techniques, resume evaluation protocols, and candidate assessment methodologies.
- Increased market presence by attending industry conferences, networking events, and career fairs to establish new business partnerships and recruit top talent.
- Streamlined the recruitment process by implementing effective candidate sourcing strategies and utilizing applicant tracking systems.
- Reduced time-to-fill metrics by proactively building a robust talent pipeline and maintaining strong relationships with passive candidates.
- Developed marketing strategies to generate leads.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Account Executive
Goodwill Of Colorado D/B/A Goodwill Staffing
03.2018 - 05.2022
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Sales & Operations Manager
Federal Records Management/Federal Document Shredding
05.2013 - 11.2017
- Federal Records & Document Shredding stores and protects client data
- Responsible for all aspects of FRM, including sales, marketing, operations, and finances
- Extensive experience with inside and outside sales
- Demonstrated ability to develop sales opportunities to meet new demands.
Grants and Events Manager
Colorado Springs Philharmonic Orchestra
09.2015 - 01.2017
- Premier arts organization in southern Colorado
- Oversaw a full range of activities required for grants (research, prepare, submit, and manage proposals) to foundation, corporate, and government sources
- Crafted persuasive, concise narratives to potential donors, foundations, and sponsors for an education outreach initiative
- Performed guest relations for special events and concerts during the season.
Education
Masters of Arts - Communication
University of Colorado
Colorado Springs, Colorado05.2013
Bachelors of Arts - Political Science
University of Colorado
Colorado Springs, Colorado05.2010
Skills
- Sales/Marketing
- Project Management
- Coaching and Mentoring
- Collaborative team work
- Staffing processes
- Training and Development
- Employee Relations
- Strategic Planning
Accomplishments
- Achievements/Tasks
Timeline
Staffing Manager
Goodwill Of Colorado D/B/A Goodwill Staffing
06.2022 - Current
Account Executive
Goodwill Of Colorado D/B/A Goodwill Staffing
03.2018 - 05.2022
Grants and Events Manager
Colorado Springs Philharmonic Orchestra
09.2015 - 01.2017
Sales & Operations Manager
Federal Records Management/Federal Document Shredding
05.2013 - 11.2017
Masters of Arts - Communication
University of Colorado
Bachelors of Arts - Political Science
University of Colorado
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