Summary
Overview
Work History
Education
Skills
Timeline
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MARTIN HINTON

Mountville,Pa

Summary

Top-notch Relationship Banker with solid background in banking and finance. Effective at building positive relationships with clients, achieving sales goals and providing excellent customer service. Strong communication and interpersonal skills committed to making customers understand financial needs, goals and options.

Overview

8
8
years of professional experience

Work History

Relationship Banker

Truist
03.2021 - Current
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Expanded client base through effective networking and referral generation, leading to increased business opportunities.
  • Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
  • Delivered informative presentations at community events, promoting brand awareness while educating audiences on personal finance topics.
  • Facilitated effective communication between clients and bank representatives, ensuring a seamless account management experience.

Omni Manager

JCPenney
04.2017 - 01.2022
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.

Sales Associate

Kohl's
09.2017 - 05.2018
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Cashier

Weis Markets
08.2016 - 12.2016
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Copy and Print Associate

Staples
05.2016 - 08.2016
  • Enhanced customer satisfaction by efficiently handling print and copy tasks, ensuring top-quality work.
  • Streamlined workflow for increased productivity by organizing and prioritizing print projects.
  • Reduced customer wait time with effective multitasking and keen attention to detail.
  • Assisted clients in choosing appropriate printing materials, providing expert guidance on options available.

Education

Bachelor of Arts - Communications

Penn State University
12.2019

Skills

  • Problem-Solving
  • Leadership Skills
  • Organizational Skills
  • Time Management
  • Work Ethic
  • Computer Skills
  • Money Management
  • Communication
  • Financial Services
  • Relationship Building and Management
  • Effective Communication
  • Policy Development and Implementation

Timeline

Relationship Banker

Truist
03.2021 - Current

Sales Associate

Kohl's
09.2017 - 05.2018

Omni Manager

JCPenney
04.2017 - 01.2022

Cashier

Weis Markets
08.2016 - 12.2016

Copy and Print Associate

Staples
05.2016 - 08.2016

Bachelor of Arts - Communications

Penn State University

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MARTIN HINTON