Summary
Overview
Work History
Education
Skills
Certification
Community Service
Accomplishments
Volunteer Experience
Languages
Timeline
Generic

MARTIN IGABA

Cincinnati

Summary

Hardworking and adaptable professional with a strong reputation for being dependable, coachable, and driven to succeed in any environment. Skilled at thriving under pressure and maintaining a positive, energetic attitude while working independently or as part of a team. Brings a solution-focused mindset, strong interpersonal skills, and a calm, yet motivated personality that inspires collaboration and productivity. Recognized for consistency, going the extra mile, embracing challenges with a go-getter mentality, and contributing to both short-term goals and long-term success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Test Center Administrator

Prometric Testing Center
State College
10.2024 - 06.2025
  • Acted as the main point of contact for customer inquiries, enhancing communication efficiency and customer satisfaction.
  • Analyzed feedback from customers and staff regarding changes that could be made to improve efficiency within the test center.
  • Inspected physical facilities prior to opening each day, ensuring that all areas were properly maintained and secured.
  • Utilized strong organizational skills to manage multiple tasks simultaneously while meeting deadlines.
  • Monitored test centers for compliance with security policies and procedures.
  • Ensured the safety of test takers by maintaining a secure environment at all times.

Sales Team Leader

Family Clothesline
State College
09.2023 - 08.2024
  • Trained and led team members in daily operations, including register handling, inventory organization, and apparel presentation.
  • Delivered friendly, efficient customer service in a licensed collegiate retail environment, handling returns, restocking, and sales during high-traffic events.
  • Monitored inventory levels to ensure availability of popular merchandise.
  • Developed schedules to optimize team performance during peak shopping hours.
  • Managed merchandising and operational readiness, assuring store organization and preparedness for peak business times, including football weekends.

AP Grading Assistance

Educational Testing Service
Cincinnati
06.2023 - 06.2023
  • Provided administrative support to AP teachers by organizing and inputting grades into the grading system.
  • Provided assistant to teacher in need of proper grading papers.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Worked with coworkers to complete tasks.

Front Desk Receptionist

Penn State Wellness Center
State College
08.2021 - 05.2023
  • Greeted and checked-in guests promptly, courteously and efficiently while providing exceptional customer service.
  • Performed administrative tasks such as filing documents, photocopying and faxing paperwork.
  • Communicated regularly with supervisors to update them on any changes or problems encountered during shift.

Summer Camp Staff

Camp Skylemar
Portland
06.2022 - 08.2022
  • Organized and supervised daily schedules to ensure a smooth and engaging camp experience for campers.
  • Collaborated with coworkers to create a positive and inclusive camp environment for all participants.
  • Established an environment where children could thrive socially, emotionally, physically and intellectually.
  • Utilized excellent interpersonal skills to form relationships with both staff members and campers.
  • Collaborated with colleagues to develop strategies for resolving conflicts among children.

Accountant's Assistant

Sims Lohman
Cincinnati
09.2019 - 05.2020
  • Update Excel Spreadsheets to keep track of bank Statement.
  • Enter invoices into the accounts payable approval system for routing to the project manager.
  • Prepare and record payroll.
  • Assisted in preparing financial statements, spreadsheets, and reports for analysis.
  • Collaborated with team members on various projects to improve accounting processes.
  • Prepared accounting information, producing financial statements in accordance with accounting principles.
  • Generated periodic reports such as balance sheets, income statements, cash flow statements.

Office Assistance

Messer Construction
Cincinnati
08.2018 - 05.2019
  • Provided administrative support by drafting correspondence, preparing reports, and maintaining office supplies.
  • Organized files.
  • Worked with coworkers to complete tasks.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Focused on learning new skills and staying updated with industry changes.

Education

Bachelor of Arts - Criminology

PENNSYLVANIA STATE UNIVERSITY
University Park, PA
05-2025

Skills

  • Data analysis
  • Familiarity with legal procedures
  • Interdisciplinary collaboration
  • Ethical decision-making
  • Customer service
  • Adaptive learning
  • Self-motivate
  • Conflict resolution
  • Leadership
  • Positive attitude
  • Strong work ethic

Certification

US Sailing and Red Cross lifeguard certifications

Community Service

  • Assist with youth activities
  • Meal Preparation
  • Outdoor projects
  • Housekeeping and Maintenance
  • Neighborhood clean ups

Accomplishments

  • St. Leo's Youth Leader
  • Abide Member
  • Student Athlete
  • First Generation Grad

Volunteer Experience

  • Youth Group Leadership
  • Food Pantry Server
  • Youth Tutor
  • Saint Vincent DePaul
  • Abide
  • Ronald McDonald's House
  • Clean Up Cincy

Languages

English, Swahili Fluent

Timeline

Test Center Administrator

Prometric Testing Center
10.2024 - 06.2025

Sales Team Leader

Family Clothesline
09.2023 - 08.2024

AP Grading Assistance

Educational Testing Service
06.2023 - 06.2023

Summer Camp Staff

Camp Skylemar
06.2022 - 08.2022

Front Desk Receptionist

Penn State Wellness Center
08.2021 - 05.2023

Accountant's Assistant

Sims Lohman
09.2019 - 05.2020

Office Assistance

Messer Construction
08.2018 - 05.2019

Bachelor of Arts - Criminology

PENNSYLVANIA STATE UNIVERSITY

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