Martin Jacobs III

Processed customer transactions accurately and efficiently in a high-volume retail environment.

• Resolved customer complaints professionally to ensure satisfaction and loyalty.
• Assisted customers with product inquiries and navigation throughout the store.
• Trained new cashiers on register operations and effective customer interactions.
• Maintained organization and cleanliness of checkout area to promote a positive shopping experience.
• Handled returns and exchanges in accordance with store policies to uphold customer trust.
• Operated cash register securely, processing payments through various methods.
• Provided exceptional customer service to enhance overall shopping experience.

• Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
• Laid out dental instruments and equipment before procedures.
• Documented patient records during procedures and added notes taken to treatment chart.
• Selected and prepared tools used for procedures by sanitizing and arranging.
• Established clean, sterile and welcoming environment for patients.
• Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
• Ensured that all necessary documents were completed accurately before each procedure.
• Organized instrument trays for specific types of surgeries.
• Reviewed patient charts prior to surgery in order to be aware of their conditions or allergies.
• Managed and maintained surgical suites by sterilizing and organizing equipment.
• Assisted surgeons in variety of minor and major surgical procedures.
• Kept accurate records of all supplies used during surgeries.
• Cleansed surgical instruments following use in order to ensure safe storage.
• Assisted with post-operative wound care including packing, dressing changes, irrigation and debridement when needed.

• Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
• Ensured that all necessary documents were completed accurately before each procedure.
• Organized instrument trays for specific types of surgeries.
• Managed and maintained surgical suites by sterilizing and organizing equipment.
• Reviewed patient charts prior to surgery in order to be aware of their conditions or allergies.
• Assisted surgeons in variety of minor and major surgical procedures.
• Kept accurate records of all supplies used during surgeries.
• Cleansed surgical instruments following use in order to ensure safe storage.
• Maintained sterile environment in the operating room during surgical procedures.
• Analyzed patient chart data and identification to verify accurate information.
• Monitored patient vital signs and reported changes to the medical team as necessary.

• Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
• Monitored inventory levels of medical supplies and restocked shelves as needed.
• Assisted surgeons during operations by passing instruments, retracting tissue, cutting sutures and suctioning fluids.
• Handed instruments and supplies to surgeons and surgeons' assistants.
• Cleaned and restocked operating room, gathering and placing equipment and supplies.
• Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
• Laid out dental instruments and equipment before procedures.
• Completed day-to-day duties accurately and efficiently.
• Answered 10 calls per shift to assist with customer questions and concerns.

• Sterilization
• Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
• Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
• Laid out dental instruments and equipment before procedures.
• Assisted dentist during examination by retracting patient's tongue and cheeks.
• Established clean, sterile and welcoming environment for patients.
• Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.

• Promoted to manager within two years of employment
• Developed shift schedule for 30 crew members
• Operations shift manager with opening and closing management responsibilities

• Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
• Educated customers on menu items, product ingredients and nutritional values.
• Prepared food for various recipes by washing, peeling and dicing ingredients.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Packed fast food products in approved containers, cups and bags.