Four years of experience as a Data Management. Creative and innovative thinker with excellent communication skills who bring energy, enthusiasm, and leadership to business operations as a Data Quality Analyst by giving an efficient and effective solution that will help the organization to achieve the best solution.
Overview
7
7
years of professional experience
Work History
Data Management and Compliance Coordinator
The Alliance for Multicultural
Houston, Texas
01.2022 - 06.2024
Prepare final analysis reports for the Department to understand the data and referral steps
Worked directly with the Reception and Placement Director on reporting tasks and data accuracy
Successfully Led Implementations of two Databases (Foot hold and Extended Reach)
Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications and devise data governance strategies
Prepare reports for management stating trends, patterns, and predications using relevant data
Filter data by reviewing reports and performance indicators to identify and correct code problems
Created workflow and both referral and intake forms
Supervise Data entry specialists on finishing tasks on a timely manner
Worked directly with program managers to collect reports and to create case management Standard Operation Procedure (SOP).
Prepared responses to inquiries from external auditors relating to regulatory compliance matters.
Assisted in developing internal training programs related to regulatory compliance matters.
Reviewed and evaluated existing policies, procedures, and documents to ensure compliance with applicable laws and regulations.
Analyzed proposed changes in legislation or regulation for impact on current operations.
Collaborated with internal teams to develop strategies for achieving compliance objectives.
Organized regular meetings between management team members
Performed internal compliance audits by reviewing files
Coordinated annual reviews of company policies by external auditors.
Developed and implemented strategies necessary for minimizing risk of non-compliance.
Night Auditor
Marriott Hotel
01.2023 - 05.2024
Run daily remote to move the hotel to the next day
Check in and out guest
Assisting guest with request if any
Receiving hotels calls and escalating any issues or requests.
Greeted arriving guests and checked them in to their rooms.
Processed guest check-outs, including payment processing and providing receipts.
Monitored hotel occupancy, rate availability, and special requests or needs of guests.
Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
Responded to customer inquiries regarding hotel services, reservations, directions.
Answered telephone calls from customers related to billing inquiries or complaints.
Maintained a secure environment for the protection of guests' property and assets.
Image Viewer
Transcore
Houston, Texas
11.2021 - 01.2022
Reviewed over 1000 images
Entered reviwed data in the system
Sales Executive
Jiji Online Marketplace Kenya
Nairobi
02.2020 - 06.2020
Created and implemented sales module and revised the company App setting which increased the brand awareness and earned the trust of clients to advertise with the company hence improving sales by 83%
Improved client loyalty by 20% through providing actionable insights recommendations
Identified and sold prospects and maintained a good relationship with clients by connecting sellers to buyers
Contacted new and existing clients to discuss needs and solved customer problems.
Sourced new sales opportunities through inbound lead follow-up.
Contacted current and potential clients to promote products and services.
Developed and implemented sales strategies to meet customer needs and increase revenue.
Customer Care Representative
International CCI
Nairobi, Kenya
04.2019 - 10.2019
Expedited orders when necessary, report on order status and answered product questions from customers
Reviewed assigned international customer orders and ensured all information was complete
Received over 120 calls daily and had 90% customer satisfaction rating also had to persuade customers to stay with the company resulting to 10% decrease in cancellations
Developed and maintained effective relationship with customers.
Promptly responded to customer inquiries and resolved complaints to promote loyalty.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
De-escalated customer issues with proven conflict mediation and problem-solving abilities.
Case Manager
Refugee Flag Kenya
Kenya, Kakuma
06.2017 - 11.2018
Worked with LGBTI organization in the Camp as a Case manager and counselor, managed and assist my fellow refugees in applying for benefits
Assisted in reporting incidents and filing reports to the UNHCR
Referred Refugees to medical appointments.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Developed trusting relationships with social services, health care providers and governmental agencies.
Participated in regular team meetings and in-house training sessions to boost group effectiveness.
Assisted individuals with eligibility for available benefits.
Coordinated support services and optimized communication between healthcare workers and patients.
English Teacher
Widow International School
Kenya, Kakuma
05.2017 - 12.2017
Volunteered as an English teacher for students in the refugee camp from class 1-4.
Made learning grammar fun by involving problem-solving and language play.
Integrated media content in class to improve listening skill, speaking skill and vocabulary.
Required spoken and written student responses to contexts to increase reading comprehension.
Encouraged student critical thinking and discussion using variety of teaching techniques.
Designed clear and creative learning materials to promote student engagement in pronunciation exercises.
Advised students to read topics or materials reflecting personal interests to encourage regular reading.
Used online resources to complement traditional course materials and aid in student learning.
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.
Compliance & Data Management Coordinator/Primary Care Patient Navigator (PAS Resource Specialist) at Primary Care & Population Health, OHSUCompliance & Data Management Coordinator/Primary Care Patient Navigator (PAS Resource Specialist) at Primary Care & Population Health, OHSU
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting