Martin Kohler
East Northport,NY
Summary
Devoted Funeral Director with extensive experience in industry and talent for consoling bereaved families. Patiently counsels families, as well as clients exploring pre-need future funeral options.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Funeral Director
Nolan Funeral Home
08.1983 - Current
- Preformed and Assisted in hundreds of preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county medical examiners and members of clergy to coordinate final arrangements.
- Served diverse clientele by offering a range of culturally and religiously appropriate services.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Increased customer retention, skillfully addressing concerns and resolving conflicts.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Developed strong relationships within community through outreach initiatives and networking events.
- Improved client satisfaction by providing compassionate and personalized funeral services.
- Picked up deceased at private homes, hospitals and county morgues.
- Counseled bereaved individuals, offering emotional support during challenging times.
- Managed financial transactions and record-keeping with accuracy and confidentiality.
- Performed embalming procedures and updated case study reports.
- Streamlined operations with effective communication between staff, clients, and vendors.
- Collaborated with clergy members to plan meaningful and respectful memorial services.
Delivery Driver and General Maintence
Waterside Pharmacy
03.1979 - 08.1983
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Unpacked deliveries of merchandise for pharmacy and maintained stock levels and ordered goods when neccesary.
- Maintained the buildings cleanliness as well as light repairs.
Construction Laborer
Victor Irazzary Framing And Building
04.1980 - 08.1981
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in completion of projects on time by collaborating with team members to complete tasks efficiently.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Ensured accurate measurements by using industry-standard tools for leveling, alignment, and measurement purposes.
- Increased project efficiency by effectively organizing and managing construction materials on job sites.
- Cleaned and maintained tools, equipment and work space.
Education
Associates Degree in Mortuary Science - Science
Farmingdale State College
Farmingdale, NY05.1984
Skills
- OSHA Regulations
- Compassionate communication
- Regulatory Compliance
- Pricing Structures
- Mortuary operations
- Grief counseling
- Cremation services
- QuickBooks knowledge
- Licensed Embalmer in New York
- Empathetic
- Body preparation
- Restorative art
Certification
FEMORS
Timeline
Funeral Director
Nolan Funeral Home
08.1983 - Current
Construction Laborer
Victor Irazzary Framing And Building
04.1980 - 08.1981
Delivery Driver and General Maintence
Waterside Pharmacy
03.1979 - 08.1983
Associates Degree in Mortuary Science - Science
Farmingdale State College
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