Martin Kuklinski
Addison,IL
Summary
Adept Network Engineer with a proven track record at Canon USA/Canon Solutions America, enhancing network security and performance. Skilled in IP Addressing and fostering team growth, I've significantly reduced downtime and led pivotal security upgrades. Expertise in Network Monitoring Tools and exceptional in providing technical support, I drive continuous improvements and strategic disaster recovery planning.
Overview
20
20
years of professional experience
Work History
Network Engineer
Canon USA/Canon Solutions America
Itasca, IL
03.2004 - 05.2024
- Provided security incident triage and response.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
- Trained junior engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Maintained company servers, computers, printers, cables and other equipment.
- Planned implementation of network enhancements and upgrades.
- Maintained robust security posture by regularly updating security policies and procedures.
- Troubleshot network problems and escalated problems to vendor.
- Coordinated with external service providers during planned outages or emergency situations, ensuring swift resolution times.
- Led training sessions for junior staff members, fostering a strong team-oriented atmosphere conducive to professional development and knowledge-sharing practices.
- Enhanced network performance by implementing proactive monitoring and maintenance strategies.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Assisted IT staff on troubleshooting issues and closing calls.
- Identified and immediately resolved issues with network devices.
- Monitored system performance and responded to alerts.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Implemented network security measures to minimize data loss.
- Authored documentation for system configuration and troubleshooting.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Installed and configured network printers and other peripheral devices.
Education
Associate of Applied Science - Computer Science
Ivy Tech Community College of Indiana
Terre Haute, IN05.1983
Skills
- IP Addressing and Subnetting
- Network Security Management
- Network Monitoring Tools
- Local Area Networks
- Disaster Recovery Planning
- Security solutions
- Equipment inventory handling
- Network systems installation
- Hardware and software monitoring
- Customer Support
- System Upgrades
- Technical Support
Timeline
Network Engineer
Canon USA/Canon Solutions America
03.2004 - 05.2024
Associate of Applied Science - Computer Science
Ivy Tech Community College of Indiana