Martin Lager
Austin,TX
Summary
Accomplished Head of Security at Oilcan Harry’s, adept in executive protection and fostering team collaboration. Spearheaded integrated risk mitigation strategies, enhancing organizational safety and compliance. Proven track record in staff development and performance management, significantly improving team effectiveness and operational efficiency. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
17
17
years of professional experience
Work History
Head of Security
Oilcan Harry’s
Austin, TX
04.2021 - 08.2024
- Coordinated with other departments within the organization to develop integrated approaches towards mitigating risks across multiple areas.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Designed effective evacuation procedures for various emergency scenarios, ensuring minimal confusion or delay during real-life situations.
- Managed a team of security personnel, providing training and development opportunities to ensure their consistent growth and effectiveness.
Entertainment Director
Oilcan Harry’s
Austin, TX
04.2021 - 08.2024
- Championed diversity in programming selection, showcasing a variety of talent from different cultural backgrounds.
- Mentored junior staff members, fostering a culture of continuous learning and professional growth.
- Collaborated with marketing team to drive event ticket sales and increase revenue.
- Established a reputation as an innovative Entertainment Director who consistently delivered memorable experiences for guests.
- Enhanced audience engagement by planning and executing innovative entertainment programs.
- Maintained communication with performers to confirm and facilitate arrival.
- Organized performance stage schedules to facilitate event line-up.
- Developed strong relationships with vendors, negotiating favorable contracts for equipment and services.
Entertainment Host
Highland Lounge
Austin, TX
02.2015 - 03.2019
- Assisted event managers in executing successful entertainment programs for increased attendee satisfaction.
- Handled unexpected situations or changes gracefully, maintaining composure and professionalism under pressure.
- Enhanced audience engagement by incorporating interactive activities during live events.
- Boosted audience participation through engaging games and trivia segments during event breaks.
Department Manager
Best Buy
Round Rock, TX
01.2008 - 08.2012
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
High School Diploma -
Forney High School
Forney, TXSkills
- Executive protection
- Event security
- Physical Security
- Access Control
- Teamwork and Collaboration
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Performance Management
- Schedule Preparation
- Sales management
- Workforce Management
- Performance Evaluations
Languages
Spanish
Native or Bilingual
Timeline
Head of Security
Oilcan Harry’s
04.2021 - 08.2024
Entertainment Director
Oilcan Harry’s
04.2021 - 08.2024
Entertainment Host
Highland Lounge
02.2015 - 03.2019
Department Manager
Best Buy
01.2008 - 08.2012
High School Diploma -
Forney High School