Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Martin Lopez

PASO ROBLES,California

Summary

Energetically excelled in service quality and cleanliness at Las Kalaveras Restaurant, enhancing customer satisfaction and loyalty through expert order taking and a professional appearance. Demonstrated exceptional teamwork and prioritization skills, significantly improving guest flow and dining experience.

Overview

5
5
years of professional experience

Work History

Restaurant Waiter

Las Kalaveras Restaurant
07.2022 - 06.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

Store Clerk

Carens Corner
06.2019 - 11.2022
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
  • Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
  • Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Education

Associates In Automotive Technology - Automotive Engineering Technology

Cuesta College
San Luis Obispo, CA

Skills

  • Order Taking
  • Cleanliness
  • Service Quality
  • Table Setting
  • Cash Handling
  • Professional Appearance
  • Service prioritization

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Waiter

Las Kalaveras Restaurant
07.2022 - 06.2024

Store Clerk

Carens Corner
06.2019 - 11.2022

Associates In Automotive Technology - Automotive Engineering Technology

Cuesta College

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Martin Lopez