Lianna Manasaryan
.
Delavan
Summary
Dynamic professional with a rich background in customer relations and quality assurance, notably at Baby Boo / Artur Gevorgyan LLC. Excelled in enhancing client satisfaction and loyalty through exceptional service and problem-solving skills. Demonstrated expertise in applying keratin and Botox treatments, Skilled in team collaboration and analytical thinking.
Overview
10
10
years of professional experience
1
1
Certification
3
3
Languages
Work History
Hair Specialist / Keratin and Botox Treatments
Self-employeed
07.2023 - Current
- Conducted client consultations and applied keratin and Botox hair treatments with precision to achieve smooth, manageable results.
- Provided aftercare guidance, recommended products, and stayed updated on the latest hair treatment trends and techniques.
- Built strong client relationships, managed appointments, and maintained a clean, professional, and hygienic workspace.
Sales Representative & Salesclerk
Baby Boo / Artur Gevorgyan LLC
08.2021 - 07.2023
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
Sales Representative
Baldi /SAS Group Armenia
02.2017 - 03.2018
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Fielded customer questions to share information about products, availability, and pricing.
Sales Representative & Salesclerk
Parfois / BD Retail Group
01.2015 - 01.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
High School Diploma -
High School № 65 Named After Leo
Yerevan 05.2001 -
Skills
Customer relations
Quality assurance
Team collaboration
Analytical thinking
Decision-making
Problem-solving
Certification
Hair Specialist / Keratin and Botox Treatments
Timeline
Hair Specialist / Keratin and Botox Treatments
Self-employeed
07.2023 - Current
Hair Specialist / Keratin and Botox Treatments
07-2023
Sales Representative & Salesclerk
Baby Boo / Artur Gevorgyan LLC
08.2021 - 07.2023
Sales Representative
Baldi /SAS Group Armenia
02.2017 - 03.2018
Sales Representative & Salesclerk
Parfois / BD Retail Group
01.2015 - 01.2017
High School Diploma -
High School № 65 Named After Leo
05.2001 -
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