Martin Martinez
Pace,FL
Summary
Results-driven manager experienced in optimizing workflows and managing inventory. Known for building relationships and enhancing team performance, ready to leverage skills to support business growth and customer loyalty.
Overview
21
21
years of professional experience
Work History
Shift Manager
Pet Supermarket Inc.
06.2025 - 01.2026
- Supervised daily operations to ensure efficient workflow and optimal team performance.
- Trained new employees on company policies, customer service standards, and product knowledge.
- Assisted in inventory management by organizing stock and conducting regular audits.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Collaborated with team members to maintain cleanliness and organization of the store environment.
- Monitored sales performance and identified areas for improvement in service delivery.
- Supported promotional events by coordinating merchandise displays and engaging customers effectively.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Implemented scheduling adjustments to address staffing needs during peak hours.
Wholesale Manager
Florida Resource Managemen
12.2023 - 06.2025
- Managed vendor relations to optimize product selection and inventory turnover.
- Developed and implemented sales strategies to increase market share in assigned regions.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Coordinated with logistics teams to streamline order fulfillment processes and reduce delays.
- Trained and mentored junior staff on best practices in wholesale operations and customer service.
- Oversaw the execution of promotional events to enhance brand visibility and drive sales growth.
- Evaluated supplier performance regularly, ensuring compliance with quality standards and contract terms.
- Managed inventory effectively for optimal product availability and minimized overstock situations.
Veterinary Technician
Pace Veterinary Clinic
06.2005 - 11.2023
- Assisted in surgical procedures, maintaining sterile environments and supporting veterinarians effectively.
- Performed diagnostic tests, including blood work and imaging, to aid in accurate diagnosis of conditions.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
- Facilitated stress-free visits for pets and owners with calm and patient demeanor.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
Education
High School Diploma -
Harlingen South High School
Harlingen, TXSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Staff motivation
- Opening and closing procedures
- Punctual and reliable
- Handling customer complaints
- Energetic and enthusiastic
- Training and mentoring
- Relationship building
- Team development
- Delegating work
- Mentoring and coaching
- Quality assurance
- Staff training and onboarding
- Interpersonal skills
- Inventory control
- Payment processing
- Problem-solving
- Teamwork and collaboration
- Multitasking and prioritizing
- Superior work ethic
- Safety compliance
- Team building
- Flexible schedule
- Inventory controls
- Sales strategies
- Operations management
Accomplishments
- Resolved product issue through consumer testing.
- Completed manager training program.
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shift Manager
Pet Supermarket Inc.
06.2025 - 01.2026
Wholesale Manager
Florida Resource Managemen
12.2023 - 06.2025
Veterinary Technician
Pace Veterinary Clinic
06.2005 - 11.2023
High School Diploma -
Harlingen South High School