Martin McAtee
Carson City,MI
Summary
Dynamic leader and effective communicator with a proven track record at Oly’s Repair & Maintenance. Excelled in business development and customer relations, enhancing client satisfaction and fostering repeat business through exceptional service and professionalism. Demonstrated expertise in cost control and operational oversight, significantly streamlining processes for efficiency. Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities, and generating sales in the home repair/remodel industry.
Overview
6
6
years of professional experience
Work History
Sole Proprietor
Oly’s Repair & Maintenance
03.2018 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Developed strong professional relationships with clients, leading to repeat business and referrals.
- Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
- Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
- Entered income and expense details into business databases to track purchases and address variances.
- Implemented organizational systems that streamlined workflow processes within the sole proprietorship.
- Collaborated with other professionals on projects to provide comprehensive solutions for clients.
Education
MBA - Business
Morrison Business School
Reno, NV06.2014
Bachelor of Science - Accounting
Morrison Business School
Reno, NV06.2012
Associate of Science - Accounting
Morrison Business School
Reno, NV06.2010
Skills
- Business Development
- Purchasing and planning
- Cost analysis and savings
- Small business operations
- Business management and development
- Vendor Relations
- Cost control and analysis
- Staffing
- Payroll Administration
- Budget Management
- Staff hiring
- Planning and execution
- Desktops, Laptops, and Mobile Devices
- Customer Relations
- Budget Control
- Cost Control
- Relationship Building
- Operations Oversight
- Delegating Work
- Customer Service
- Sound Judgment
- Effective leader
- Administrative Management
Timeline
Sole Proprietor
Oly’s Repair & Maintenance
03.2018 - Current
MBA - Business
Morrison Business School
Bachelor of Science - Accounting
Morrison Business School
Associate of Science - Accounting
Morrison Business School
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