Summary
Overview
Work History
Education
Skills
Trainings And Certificates
Timeline
Generic

Martin Menacho

Pembroke Pines,Fl

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

26
26
years of professional experience

Work History

Operations Manager

JetBlue Airways
Hollywood, Florida
10.2021 - Current
  • Coordinates aircraft movement with AGR, FAA, and other airlines; manages ramp control and in-range communications.
  • Monitors systems (Sabre Interact, Movement Control, Flight Explorer) to support on-time performance and irregular operations.
  • Communicates critical updates across departments, including fuel loads, delays, payload issues, and customer disruptions.
  • Inputs and maintains flight data, delay codes, and field condition reports; supports billing through data collection.
  • Oversees facility maintenance, security communications, and performs additional duties as needed.

Ground Operations Crew Member

JetBlue Airways
Hollywood, USA
02.2019 - 10.2021
  • Managed all aspects of airport and ground operations, ensuring safety, efficiency, and regulatory compliance.
  • Led and supported crew performance, staffing, training, and development in alignment with JetBlue values.
  • Collaborated with business partners to reduce costs, exceed performance goals, and resolve operational issues.
  • Oversaw daily reporting, scheduling, invoice approvals, and hiring processes.
  • Represented the airline in airport meetings and led customer service initiatives, including the CIC program.

Airport Operation Crew Member

JetBlue Airways
Dulles, USA
06.2017 - 02.2019

Airport Operations Supervisor

JetBlue Airways
Baltimore, USA
01.2013 - 06.2017
  • Operated ground service equipment, including jetbridges, radios, scanners, and cargo tools.
  • Served as Acting Lead, supporting team coordination and shift operations.
  • Proficient in FLM, Blue Eyes, CRO, and GSC systems.
  • Delivered JetBlue hospitality standards to customers and team members.
  • Handled all aspects of airport operations, including check-in, baggage, boarding, connections, and IROPS.

Ground Operations Lead

JetBlue Airways
Reagan International Airport, USA
06.2012 - 01.2013

Ground Operations Provo Lead

JetBlue Airways
Washington Dulles International Airport, USA
07.2007 - 01.2012

Flight Instructor

Instituto Nacional de Aviación Civil (INAC)
La Paz, Bolivia
12.1999 - 10.2000

Education

Private Pilot License -

Linden Airport School of Aviation
Elizabeth, NJ
08.2003

Associates Degree -

Nassau Community College
Garden City, NY
08.2003

Training on Boeing 727-100 and 727-200 -

LAB, Bolivian Airlines
Cochabamaba, Bolivia
04.2000

Private Pilot License -

Instituto Nacional de Aviación Civil (INAC)
La Paz, Bolivia
12.1999

Skills

  • Aircraft coordination
  • Flight data management
  • Operational compliance
  • Emergency response
  • Cross-department communication
  • Operational efficiency
  • Team leadership
  • Fluent in English and Spanish

Trainings And Certificates

  • Supervisor Core
  • Principles of Leadership
  • Datamatics/ RosterApps Training
  • Ground Security Coordinator International
  • Ground Security Coordinator (GSC)
  • IDS Training
  • Complaint Resolution Official (CRO)
  • Winter Operations Coordinator (WOC)
  • Cross-trained to work Ground Operations, Airport Operations, Provisioning and Baggage Claim Service
  • Sabre Sonic Super User

Timeline

Operations Manager

JetBlue Airways
10.2021 - Current

Ground Operations Crew Member

JetBlue Airways
02.2019 - 10.2021

Airport Operation Crew Member

JetBlue Airways
06.2017 - 02.2019

Airport Operations Supervisor

JetBlue Airways
01.2013 - 06.2017

Ground Operations Lead

JetBlue Airways
06.2012 - 01.2013

Ground Operations Provo Lead

JetBlue Airways
07.2007 - 01.2012

Flight Instructor

Instituto Nacional de Aviación Civil (INAC)
12.1999 - 10.2000

Private Pilot License -

Linden Airport School of Aviation

Associates Degree -

Nassau Community College

Training on Boeing 727-100 and 727-200 -

LAB, Bolivian Airlines

Private Pilot License -

Instituto Nacional de Aviación Civil (INAC)

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