Martin Meza
Desert Hot Springs,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Operations Manager
Office Depot Inc
01.2017 - 12.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Facilitated smooth collaboration between departments through clear communication channels.
Floor Associate /Customer Service Cashier
Big Lots Stores, Inc.
01.2015 - 12.2016
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Answered questions about store policies and addressed customer concerns.
- Displayed merchandise by arranging in appealing ways to boost sales.
Grocery Ripper
Food 4 Less Supermarket
06.2014 - 12.2016
- Promoted a clean and safe shopping environment by regularly maintaining store cleanliness and adhering to safety guidelines.
- Contributed to positive team dynamics with strong communication skills and a collaborative attitude.
- Reduced product spoilage by closely monitoring expiration dates and rotating stock as needed.
- Collaborated with fellow employees for efficient task completion, fostering a productive work atmosphere.
- Enhanced customer satisfaction by providing personalized service and product recommendations.
Education
High School Diploma -
Desert Hot Springs High School
Desert Hot Springs, CA06.2014
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Workflow Optimization
Languages
Spanish
Professional Working
Timeline
Operations Manager
Office Depot Inc
01.2017 - 12.2019
Floor Associate /Customer Service Cashier
Big Lots Stores, Inc.
01.2015 - 12.2016
Grocery Ripper
Food 4 Less Supermarket
06.2014 - 12.2016
High School Diploma -
Desert Hot Springs High School