Dynamic clinical supervisor with a proven track record at American Behavioral Health Systems, enhancing patient care through effective team collaboration and evidence-based treatment plans. Skilled in clinical training and staff education, I foster a culture of continuous improvement, ensuring compliance with HIPAA guidelines while optimizing patient outcomes and team performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
SUD Clinical Supervisor
American Behavioral Health Systems
09.2011 - Current
Assisted in developing and implementing clinical protocols to enhance patient care quality.
Supported staff training initiatives to ensure adherence to regulatory standards and best practices.
Collaborated with multidisciplinary teams to streamline communication and improve patient outcomes.
Monitored daily operations for compliance with established clinical guidelines and safety regulations.
Helped maintain accurate patient records using electronic health systems for improved data management.
Participated in quality assurance audits to identify areas for process improvement and efficiency gains.
Engaged in ongoing professional development to stay informed about industry trends and advancements.
Facilitated patient feedback sessions to gather insights for enhancing service delivery and care satisfaction.
Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
Responded to crisis situations with calm and professional approach to optimize support.
Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
Facilitate hiring of qualified clinical personnel by interview applicants and making recommendations for employment.
Responded to patient complaints and concerns, restoring trust and maintaining clinic reputation for quality care.
Conducted performance evaluations for clinical staff, identifying areas for development and implementing targeted training programs.
Peer Support Group Facilitator
Washington Department of Health
08.2017 - Current
Facilitated support group sessions, fostering open communication among participants.
Developed engaging discussion topics to address participant needs and enhance group cohesion.
Implemented feedback mechanisms to assess group effectiveness and improve future sessions.
Trained new facilitators on best practices for managing diverse participant dynamics.
Evaluated participant progress, providing tailored guidance and support as needed.
Strengthened coping skills of participants through the introduction and practice of various stress management techniques.
Adapted facilitation techniques for virtual meetings when necessary, providing seamless online support group experiences for members in remote locations or during periods of social distancing.
Increased member participation by creating a safe, non-judgmental environment for sharing personal experiences and emotions.
Encouraged personal growth among members by guiding them in setting realistic goals and celebrating their achievements.
Collaborated with fellow facilitators to ensure consistency in approach and methodology across all support groups.
Improved member satisfaction with support group experience through consistent attention to individual needs and concerns.
Maintained confidentiality regarding personal information shared by members during support group sessions, adhering to ethical guidelines and organizational policies.
Developed strong rapport with members by actively listening and empathizing with their struggles, promoting trust within the group.
Maintained accurate records of attendance and session content, ensuring compliance with organizational requirements.
Tailored discussion topics and activities to the unique needs of each support group, ensuring relevancy and value for all participants.
Enhanced group dynamics by effectively facilitating support group sessions, fostering open communication and understanding among members.
Supported individuals dealing with mental health and emotional issues.
Designed safe and supportive environment for clients to discuss issues.
Assisted clients in exploring feelings and understanding behaviors.
Determined clients' risk of self-harm or other dangerous behaviors.
Educated clients on dangers of substance abuse and prevention techniques.
Restaurant Manager
Country Cafe and Pizza
01.2007 - 11.2011
Led daily restaurant operations, ensuring high standards of food quality and customer service.
Developed and implemented training programs for staff, enhancing service efficiency and teamwork.
Managed inventory controls, reducing waste and optimizing stock levels for menu items.
Substance Use Disorder Professional - Supervisor at American Behavioral Health SystemsSubstance Use Disorder Professional - Supervisor at American Behavioral Health Systems