Martin Oliva
Chula Vista,CA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning.
Overview
18
18
years of professional experience
Work History
Manager
Downtown Copy And Print Inc.
Chula Vista , CA
05.2004 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Conducted monthly inventories of raw materials and components on work floor.
Education
GED -
Preparatoria Federal Lazaro Cardenas
Tijuana B. C.07.1978
Skills
- Managing Employee Relations
- Managing Reception
- Scheduling and Coordinating
- Staff Management
- Employee Coaching and Motivation
- Managing Operations and Efficiency
- Managing Laborers
- Job Assignments
- Productivity Performance
- Managing Files and Records
- Supplier Relations
Languages
English
Spanish
Timeline
Manager
Downtown Copy And Print Inc.
05.2004 - Current
GED -
Preparatoria Federal Lazaro Cardenas
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