Martin Osborn

Build Par Location, Order supplies for the OR's and all Supply rooms. The lead Supply over Tyler Main ER and 4 outlying ER's.I work on new Contract Launch Packages. Work the INR report. Work with directors and managers to make sure all inventories and supply rooms are kept clean and fully stocked

• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
• Educated customers on product features and technical details to highlight benefits.
• Improved overall customer purchasing experiences to promote steady revenue.

• Established and enforced clear goals to keep all employees on same level and working collaboratively.
• Directed and motivated team of 25 all trades in ship building setting.
• Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
• Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
• Determined efficient work schedules for team on daily basis to keep project moving and each shift properly staffed.
• Maintained high level of morale and team-work on production floor through frequent communication with employees.
• Assessed employees' strengths and delegated tasks based upon expertise and knowledge, which increased workflows by 70%.

• Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
• Planned and executed in-store promotional events to increase customer engagement and sales revenues.
• Formalized sales process to enhance operations and promote acquisition of new customers.
• Hired and motivated 5 sales-member team achieving over $250,000 in sales per year.
• Oversaw inventory purchases and sales contracts to keep records current and compliant.

• Used plaster, putty and wood filler to fill cracks, holes and gaps in joints prior to painting to promote paint durability.
• Applied paint, stain and varnish to wood, metal, plastic and drywall both inside and outside of residential dwellings using sprayers, brushes and rollers.
• Primed and sealed unfinished wood, plastic and metal surfaces to prepare for additional coats of paint and other finishing substances.
• Protected exposed surfaces from harmful substances by setting up dropcloths, plastic or paper.
• Provided work order cost estimates based on anticipated type and quantity of materials needed and total project surface area.
• Sanded, stripped, brushed and power washed surfaces to clean and smooth, ensuring adherence of paint and primer.
• Executed advanced finishing techniques including sponging, ragging, layering and faux finishing to achieve customized appearance of finished surfaces.
• Set up scaffolding and ladders to access elevated surfaces safely, following OSHA and company guidelines for proper equipment usage.
• Sprayed and brushed custom artwork on interior and exterior walls and ceilings using stencils or by following sketches.
• Waterproofed surfaces using felt paper, asphalt paper, tar, caulk and other components.
• Cleaned and protected interior and exterior surfaces with oils and mildew remover.
• Completed and filed daily work slips to document progress and provide estimated completion time.
• Completed average of 4 painting jobs per month, including interior, exterior and commercial.