MARTIN POSADA
NORTHRIDGE,CA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
16
16
years of professional experience
Work History
DRIVER
Ubber
SAN FRANCISCO, CA
01.2016 - Current
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Transported clients to specified destinations safely and on-time.
- Transported riders to designated stops according to pre-determined schedules.
OFFICE CLERK
J.P PROFFESSIONAL SERVICES
VAN NUYS, CA
01.2009 - 12.2015
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Compiled financial reports by collecting data from various departments within the organization.
SALES ASSOCIATE
POSADA'S CLOTHING
VAN NUYS, CA
02.2008 - 12.2008
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Helping family bussines.
Education
Bachelor of Science - BUSINESS ADMINISTRATION
UNIVERSITY OF NORTHRIDGE
NORTHRIDGE, CA05.2016
High School Diploma -
HOLLYWOOD HILLS HIGH SCHOOL
HOLLYWOOD, CA07.2010
Skills
- Social Media
- Image Archiving
- Account Management
- Fluent in (English, Spanish and Italian)
- Transcript Review
- Class Schedule Preparation
- Progress Reporting
- Administration Collaboration
References
References available upon request.
Timeline
DRIVER
Ubber
01.2016 - Current
OFFICE CLERK
J.P PROFFESSIONAL SERVICES
01.2009 - 12.2015
SALES ASSOCIATE
POSADA'S CLOTHING
02.2008 - 12.2008
Bachelor of Science - BUSINESS ADMINISTRATION
UNIVERSITY OF NORTHRIDGE
High School Diploma -
HOLLYWOOD HILLS HIGH SCHOOL
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