Martin Prinzler
Thornton,CO
Summary
I am currently looking to promote within our company. I would like a position where I can use the skills I have learned to manage/train others.
Overview
43
43
years of professional experience
Work History
Claims Specialist Representative APD
Bristol West Insurance Group
01.2013 - Current
- Efficient claims processing by implementing effective workflow and prioritizing tasks.
- Enhanced customer satisfaction with timely and accurate resolution of claims disputes.
- Improved team productivity by providing help to less experienced appraisers.
- Streamline claims documentation process, ensuring completeness and accuracy for faster approvals.
Additional Work History Upon Request
Various
01.1981 - 01.1995
Claims Specialist Representative APD
Farmers Insurance Group
11.2011 - 01.2013
- Improved claim processing efficiency by streamlining workflows and implementing time-saving strategies.
- Reduced claim processing errors by conducting thorough investigations and accurately interpreting policy details.
- Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
Field Claims Supervisor APD
AIG/21st Century
06.2010 - 10.2011
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Managed all aspects of auto appraiser group in 3 states.
- Developed staff skills through targeted training, resulting in improved performance and career growth opportunities.
Liability Unit Manager
AIG Insurance
06.2006 - 05.2010
- Streamlined daily operations for increased productivity by delegating tasks and supervising adjuster staff.
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Manage liability group staffing with live first notice of loss calls and setting up claims in claims system.
Claims Generalist Associate
AIG
06.2003 - 06.2006
- Enhanced claim processing efficiency by thoroughly reviewing and analyzing documents submitted for each case.
- Expedited claim resolutions through effective communication with clients, providers, and other stakeholders.
- Settle claims from taking first notice of loss to claims closure including determining liability, settling property damage, auto property damage, diminishment of value, rental and minor impact soft tissue bodily injury.
Building Manager/Accountant
Denver Church Of Christ
04.2002 - 05.2003
- Manage all aspects to scheduling and maintaining 2 campuses.
- Managed daily operations for 2smooth-running commercial buildings which housed church functions and daycare environment.
- Negotiated contracts with vendors, securing competitive rates for services while maintaining high-quality workmanship.
- Managed all accounting functions and meeting locations for smaller church in Cheyenne Wyoming.
Senior Claims Adjuster
Allstate Insurance Co
05.1995 - 05.2002
- Expedited claims settlements with successful negotiation strategies and effective communication skills.
- Worked direct repair program for 9 months including negotiating and handling shop agreements.
Education
Bachelor of Science - Accounting
Regis University
Denver, COSkills
- Accident investigations
- Coverage assessments
- Auto damage appraisal
- Recorded statements to determine liability
- Direct repair shop management
Timeline
Claims Specialist Representative APD
Bristol West Insurance Group
01.2013 - Current
Claims Specialist Representative APD
Farmers Insurance Group
11.2011 - 01.2013
Field Claims Supervisor APD
AIG/21st Century
06.2010 - 10.2011
Liability Unit Manager
AIG Insurance
06.2006 - 05.2010
Claims Generalist Associate
AIG
06.2003 - 06.2006
Building Manager/Accountant
Denver Church Of Christ
04.2002 - 05.2003
Senior Claims Adjuster
Allstate Insurance Co
05.1995 - 05.2002
Additional Work History Upon Request
Various
01.1981 - 01.1995
Bachelor of Science - Accounting
Regis University
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